How To Fix OIO328 - Quantity in &1 is &2 while the total returned quantity is &3

OIO328 - Overview

• Message type: E = Error

• Message class: OIO - Remote Logistics

• Message number: 328

• Message text: Quantity in &1 is &2 while the total returned quantity is &3

What causes this issue?

The total returned quantity with reference to the original requirements
document (for example, a plant maintenance order or a purchase
requisition) now exceeds the requirements quantity.

System Response

You are notified, but not prevented from creating return lines with a
total quantity exceeding the requirement quantity.

How to fix this error?

Acknowledge this message to continue. Update the requirements document
to avoid seeing this message if you create another return with reference
to the same document.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message OIO328 - Quantity in &1 is &2 while the total returned quantity is &3 ?

  The SAP error message OIO328 typically occurs in the context of inventory management or order processing, particularly when dealing with goods movements, deliveries, or stock transfers. This error indicates a discrepancy between the quantity expected and the quantity actually returned or processed.
  
  Cause:
  The error message "Quantity in &1 is &2 while the total returned quantity is &3" suggests that there is a mismatch between the quantity that is supposed to be in a certain document (like a delivery or an order) and the total quantity that has been returned or processed. The placeholders (&1, &2, &3) represent:
  
  &1: The document or item number (e.g., delivery number, order number).
  &2: The expected quantity in the document.
  &3: The total quantity that has been returned or processed.
  
  Common causes for this error include:
  
  Data Entry Errors: Incorrect quantities entered during the return process.
  Incomplete Returns: Not all items have been returned, leading to a mismatch.
  System 
  Configuration Issues: Problems with