How To Fix OIO327 - Selected recommended action is not allowed for this return line

OIO327 - Overview

• Message type: E = Error

• Message class: OIO - Remote Logistics

• Message number: 327

• Message text: Selected recommended action is not allowed for this return line

What causes this issue?

You have selected a recommended action which is not relevant for this
return item. Since the available recommended actions and their relevance
are determined by customizing it is not possible to give exact details
about the error.
It is recommended that some actions are only relevant for rented
materials and others are only relevant for purchased materials. To give
an example; it should not be possible to select a recommended action
which returns a rented material to stock.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Select a different recommended action.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

OIO327 - Details

• The SAP error message OIO327, which states "Selected recommended action is not allowed for this return line," typically occurs in the context of processing returns in the SAP system, particularly when dealing with returns management or sales order returns.
  
  Cause:
  This error can arise due to several reasons, including:
  
  
  Incorrect Return Line Status: The return line may be in a status that does not allow the selected action. For example, if the return line is already processed or completed, certain actions may not be permissible.
  
  
  
  Configuration Issues: There may be configuration settings in the SAP system that restrict certain actions based on the return type or the status of the return line.
  
  
  Authorization Issues: The user may not have the necessary authorizations to perform the selected action on the return line.
  
  
  Business Rules: There may be specific business rules defined in the system that prevent certain actions from being taken on return lines under certain conditions.
  
  
  
  Solution:
  To