How To Fix OIO293 - Delivery &1 has been received and cannot be deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: OIO - Remote Logistics

• Message number: 293

• Message text: Delivery &1 has been received and cannot be deleted

What causes this issue?

You are cancelling a goods receipt that is linked to a cross-dock
delivery but the cross-dock delivery has already been received.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

You cannot delete the cross-dock delivery until the receipt of it has
been reversed.
You may use shipment receipt reversal (o3o_sr03) to reverse the receipt
of the cross-dock delivery and then rerun the goods receipt reversal,
which will then enable you to delete the cross-dock delivery.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message OIO293 - Delivery &1 has been received and cannot be deleted ?

  The SAP error message OIO293 indicates that a delivery document (in this case, identified as &1) has already been received and therefore cannot be deleted. This typically occurs in the context of logistics and inventory management, where a delivery has been processed and is linked to various transactions, such as goods receipts or invoice verifications.
  Cause:
  
  Goods Receipt Already Posted: The most common reason for this error is that a goods receipt has already been posted against the delivery. Once a goods receipt is recorded, the delivery is considered completed and cannot be deleted.
  Linked Transactions: The delivery may be linked to other transactions, such as billing documents or inventory movements, which prevent its deletion.
  Status of the Delivery: The delivery may be in a status that does not allow for deletion, such as being completed or already processed in the system.
  
  Solution:
  
  
  Check Goods Receipt: Verify if a goods receipt has been posted against the delivery. If so, you will need to reverse the goods receipt before you can delete the delivery.
  
  Use transaction code MIGO to check the goods receipt and, if necessary, reverse it.
  
  
  
  Review Linked Documents: Check if there are any linked documents (like invoices or billing documents) that are associated with the delivery. If there are, you may need to reverse or delete those documents first.
  
  Use transaction codes like VF03 (Display Billing Document) to check for any related billing documents.
  
  
  
  Change Delivery Status: If the delivery is in a status that prevents deletion, you may need to change its status or perform a cancellation process, depending on your business processes.
  
  
  Consult with Your SAP Administrator: If you are unsure about the implications of reversing transactions or if you do not have the necessary permissions, consult with your SAP administrator or a colleague who is knowledgeable about the logistics processes in your organization.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  MIGO: Goods Movement
  VL03N: Display Outbound Delivery
  VL02N: Change Outbound Delivery
  VF03: Display Billing Document
  
  
  SAP Documentation: Refer to SAP Help documentation for detailed information on handling deliveries and goods movements.
  User Roles and Permissions: Ensure that you have the appropriate permissions to perform the necessary actions (like reversing goods receipts or deleting documents).
  
  By following these steps, you should be able to address the OIO293 error and understand the underlying issues related to the delivery document in question.