How To Fix OIO278 - Delivery &1 is being edited by user &2

SAP Error Message - Details

• Message type: E = Error

• Message class: OIO - Remote Logistics

• Message number: 278

• Message text: Delivery &1 is being edited by user &2

What causes this issue?

You are trying to change the hold status of an object such as a PM
Order Component or a Requisition Item. The object is linked to a
delivery that would be affected by this change but it is being edited
by another user.

System Response

You cannot change the hold status of this object until the
corresponding delivery is available.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message OIO278 - Delivery &1 is being edited by user &2 ?

  The SAP error message OIO278 indicates that a delivery document (in this case, identified as &1) is currently being edited by another user (identified as &2). This typically occurs in scenarios where multiple users are trying to access or modify the same delivery document simultaneously, leading to a lock situation.
  Cause:
  
  Concurrent Access: Another user has opened the delivery document for editing, which locks the document to prevent data inconsistencies.
  Session Timeout: A previous session may not have been properly closed, leaving the document locked.
  System Configuration: The system may have specific configurations that enforce strict locking mechanisms for certain transactions.
  
  Solution:
  
  Wait and Retry: The simplest solution is to wait for the other user to finish editing the document. Once they save and exit, you should be able to access the delivery.
  Check User Sessions: If you have access to transaction codes like SM12 (to view lock entries) or SM21 (to check system logs), you can identify the user who is currently editing the document and coordinate with them.
  Release Locks: If you determine that the lock is no longer valid (e.g., the user has logged off unexpectedly), you can manually release the lock using transaction SM12. However, this should be done with caution and typically requires appropriate authorizations.
  Communicate with Users: If this is a recurring issue, it may be helpful to communicate with your team about the need to avoid simultaneous edits on the same delivery documents.
  
  Related Information:
  
  Transaction Codes: 
  
  SM12: To view and manage lock entries.
  SM21: To check system logs for any related issues.
  SE11: To check the data dictionary for the delivery document structure.
  
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to document locking or concurrent access.
  User Training: Ensure that users are trained on how to properly handle document editing and locking scenarios to minimize conflicts.
  
  If the issue persists or if you encounter additional complications, it may be beneficial to consult with your SAP Basis team or technical support for further assistance.