How To Fix OIJ_RU802 - Mandatory field 'Carrier Service Code' is empty

SAP Error Message - Details

• Message type: E = Error

• Message class: OIJ_RU - Messages for TSW-ETRAN integration

• Message number: 802

• Message text: Mandatory field 'Carrier Service Code' is empty

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message OIJ_RU802 - Mandatory field 'Carrier Service Code' is empty ?

  The SAP error message OIJ_RU802, which indicates that the mandatory field 'Carrier Service Code' is empty, typically occurs in the context of logistics or transportation management within the SAP system. This error suggests that a required field for processing a transportation or logistics transaction has not been filled out, which is preventing the transaction from being completed.
  Cause:
  
  Missing Data: The 'Carrier Service Code' is a required field that identifies the service level or type of transportation service being used. If this field is left blank, the system cannot process the transaction.
  Configuration Issues: There may be issues with the configuration of the transportation management module, where the carrier service codes are not properly set up or linked to the relevant transportation planning or execution processes.
  User Input Error: The user may have overlooked entering the carrier service code when creating or modifying a transportation order or shipment.
  
  Solution:
  
  Enter the Carrier Service Code: Ensure that the 'Carrier Service Code' field is filled in before saving or processing the transaction. This can usually be done in the relevant transaction screen where the logistics or transportation order is being created or modified.
  Check Configuration: If the field is not available for input or if the issue persists, check the configuration settings in the SAP system to ensure that the carrier service codes are properly defined and linked to the relevant transportation services.
  Review Master Data: Ensure that the master data for carriers and services is complete and accurate. This includes checking that the carrier service codes are correctly assigned to the relevant carriers in the system.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on how to enter or configure carrier service codes in your version of SAP.
  User Training: If this error is common among users, consider providing training or documentation to ensure that users understand the importance of filling in mandatory fields.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that pertain to transportation management, such as VT01N (Create Shipment) or O4T1 (Carrier Service Codes).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide additional context or solutions for specific versions of the software.
  Support: If the issue persists after checking the above solutions, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By addressing the missing 'Carrier Service Code' and ensuring proper configuration and data entry, you should be able to resolve the OIJ_RU802 error message.