How To Fix OIJ_RU432 - Amount in customer document &3 does not match calculated amount

OIJ_RU432 - Overview

• Message type: E = Error

• Message class: OIJ_RU - Messages for TSW-ETRAN integration

• Message number: 432

• Message text: Amount in customer document &3 does not match calculated amount

What causes this issue?

You posted a noted item document earlier with the amount that has to be
paid by the customer for the transportation expenses. The amount that
the program currently calculated for this noted item document based on
your current settings does not match the previously posted amount.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

You can cancel the document and post it again or ignore this message.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

OIJ_RU432 - Details

• The SAP error message OIJ_RU432, which states "Amount in customer document &3 does not match calculated amount," typically occurs in the context of the SAP Oil and Gas (OIJ) module. This error indicates a discrepancy between the amount recorded in a customer document and the amount that SAP has calculated based on the relevant data.
  
  Cause:
  
  Data Entry Errors: The amount entered in the customer document may have been input incorrectly.
  Calculation Logic: The system may have a different calculation logic based on the pricing conditions, discounts, taxes, or other factors that affect the final amount.
  Changes in Master Data: If there have been changes in the master data (like customer pricing agreements, tax rates, etc.) after the document was created, it could lead to discrepancies.
  Currency Issues: If there are currency conversions involved, discrepancies can arise due to exchange rate differences.
  Incomplete or Incorrect Configuration: Configuration settings in the OIJ module may not be set