How To Fix OIJ_RU012 - Partner with external partner ID & already exists; check your entry

SAP Error Message - Details

• Message type: E = Error

• Message class: OIJ_RU - Messages for TSW-ETRAN integration

• Message number: 012

• Message text: Partner with external partner ID & already exists; check your entry

What causes this issue?

You have entered the same external partner ID for different partners in
the same partner object (customer, vendor, plant, or storage location).

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message OIJ_RU012 - Partner with external partner ID & already exists; check your entry ?

  The SAP error message OIJ_RU012 indicates that there is an issue with the partner data in the system. Specifically, it means that a partner with the specified external partner ID already exists in the system, and therefore, the system is preventing the creation of a duplicate entry.
  Cause:
  
  Duplicate Entry: The most common cause of this error is that the external partner ID you are trying to enter already exists in the system. This could happen if the partner was previously created or imported.
  Data Entry Error: There may be a typographical error in the external partner ID you are trying to enter, leading to confusion with existing entries.
  Data Synchronization Issues: If your system is integrated with other systems (like CRM or third-party applications), there may be synchronization issues leading to duplicate entries.
  
  Solution:
  
  
  Check Existing Partners: 
  
  Use the transaction code or relevant menu path to search for existing partners using the external partner ID you are trying to enter. This will help you confirm whether the partner already exists.
  If the partner does exist, you may need to update or modify the existing entry instead of creating a new one.
  
  
  
  Correct the Entry: 
  
  If you find that there is a typographical error in the external partner ID you entered, correct it and try again.
  
  
  
  Delete or Deactivate Duplicate: 
  
  If you find that the existing partner is indeed a duplicate and not needed, you may consider deleting or deactivating it, provided you have the necessary permissions and it does not affect other processes.
  
  
  
  Consult Documentation: 
  
  Review the relevant SAP documentation or help files for more information on managing partner data and handling duplicates.
  
  
  
  Contact Support: 
  
  If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes related to partner management, such as BP (Business Partner) for managing business partner data.
  Data Management: Understand the data management policies in your organization to avoid creating duplicates in the future.
  Integration Points: If your SAP system is integrated with other systems, ensure that data synchronization processes are functioning correctly to prevent duplicate entries.
  
  By following these steps, you should be able to resolve the OIJ_RU012 error and manage your partner data effectively.