How To Fix OIJ_OD1003 - Mobile ticket external number range group for ticket type & is missing

OIJ_OD1003 - Overview

• Message type: E = Error

• Message class: OIJ_OD1 - IS-Oil: TSW Traders' and Schedulers' Workbench messages

• Message number: 003

• Message text: Mobile ticket external number range group for ticket type & is missing

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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OIJ_OD1003 - Details

• The SAP error message OIJ_OD1003 indicates that there is a missing external number range group for a specific ticket type in the context of the SAP Oil and Gas (OIJ) module. This error typically arises when the system is trying to generate a mobile ticket, but it cannot find the necessary configuration for the external number range associated with that ticket type.
  
  Cause:
  
  Missing Configuration: The external number range group for the specified ticket type has not been defined in the system.
  Incorrect Ticket Type: The ticket type being used may not be correctly set up or may not exist in the configuration.
  Authorization Issues: There may be authorization issues preventing access to the number range configuration.
  
  
  Solution:
  To resolve the OIJ_OD1003 error, follow these steps:
  
  
  Check Number Range Configuration:
  
  Go to the transaction code SNRO (Number Range Objects).
  Look for the relevant number range object associated with the ticket type in question.
  Ensure that the external number range group