How To Fix OIJ_OD1003 - Mobile ticket external number range group for ticket type & is missing

SAP Error Message - Details

• Message type: E = Error

• Message class: OIJ_OD1 - IS-Oil: TSW Traders' and Schedulers' Workbench messages

• Message number: 003

• Message text: Mobile ticket external number range group for ticket type & is missing

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message OIJ_OD1003 - Mobile ticket external number range group for ticket type & is missing ?

  The SAP error message OIJ_OD1003 indicates that there is a missing external number range group for a specific ticket type in the context of the SAP Oil and Gas (OIJ) module. This error typically arises when the system is trying to generate a mobile ticket, but it cannot find the necessary configuration for the external number range associated with that ticket type.
  Cause:
  
  Missing Configuration: The external number range group for the specified ticket type has not been defined in the system.
  Incorrect Ticket Type: The ticket type being used may not be correctly set up or may not exist in the configuration.
  Authorization Issues: There may be authorization issues preventing access to the number range configuration.
  
  Solution:
  To resolve the OIJ_OD1003 error, follow these steps:
  
  
  Check Number Range Configuration:
  
  Go to the transaction code SNRO (Number Range Objects).
  Look for the relevant number range object associated with the ticket type in question.
  Ensure that the external number range group is defined and active.
  
  
  
  Define External Number Range Group:
  
  If the external number range group is missing, you will need to create it.
  Use transaction code OIOA (for Oil and Gas) to define the external number range group for the specific ticket type.
  Make sure to assign the correct number range intervals.
  
  
  
  Verify Ticket Type Configuration:
  
  Check the configuration for the ticket type in the relevant customizing settings.
  Ensure that the ticket type is correctly linked to the external number range group.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access and modify the number range settings.
  
  
  
  Testing:
  
  After making the necessary changes, test the mobile ticket generation again to ensure that the error is resolved.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SNRO: Number Range Objects
  OIOA: Define External Number Ranges for Ticket Types
  
  
  Documentation: Refer to SAP Help documentation for detailed steps on configuring number ranges in the Oil and Gas module.
  Support: If the issue persists after following the above steps, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  By following these steps, you should be able to resolve the OIJ_OD1003 error and ensure that the mobile ticket generation process works smoothly.