How To Fix OIJ_EL626 - Ticket &1 : &2 &3 not found

SAP Error Message - Details

• Message type: E = Error

• Message class: OIJ_EL - OIL TSW: Messages for TSW Execution Layer

• Message number: 626

• Message text: Ticket &1 : &2 &3 not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message OIJ_EL626 - Ticket &1 : &2 &3 not found ?

  The SAP error message OIJ_EL626, which states "Ticket &1: &2 &3 not found," typically occurs in the context of the SAP Oil and Gas (OIJ) module. This error indicates that the system is unable to locate a specific ticket based on the identifiers provided in the error message.
  Causes:
  
  Incorrect Ticket Number: The ticket number you are trying to access may be incorrect or mistyped.
  Ticket Deletion: The ticket may have been deleted or archived, making it unavailable in the current context.
  Authorization Issues: The user may not have the necessary permissions to view the ticket.
  Data Synchronization Issues: There may be issues with data synchronization between different systems or modules.
  Configuration Issues: There could be configuration problems in the OIJ module that prevent the system from retrieving the ticket.
  
  Solutions:
  
  Verify Ticket Number: Double-check the ticket number you are entering to ensure it is correct.
  Check Ticket Status: Look into the status of the ticket to see if it has been deleted or archived.
  User Authorization: Ensure that the user has the appropriate authorizations to access the ticket. This may involve checking user roles and permissions in the SAP system.
  Data Consistency Check: Run consistency checks or reports to ensure that the data is synchronized and that there are no discrepancies in the database.
  Consult Documentation: Review the relevant SAP documentation or help files for any specific notes related to this error message.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in the OIJ module that may help in troubleshooting or accessing ticket information.
  SAP Notes: Check for any SAP Notes related to this error message in the SAP Support Portal, as there may be patches or updates that address this issue.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.