How To Fix OIJ_ATL024 - Credit check executed, document not OK, status :B


SAP Error Message - Details

  • Message type: E = Error

  • Message class: OIJ_ATL - Authority to Load related messages

  • Message number: 024

  • Message text: Credit check executed, document not OK, status :B

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message OIJ_ATL024 - Credit check executed, document not OK, status :B ?

    The SAP error message OIJ_ATL024 indicates that a credit check has been executed for a document, but the document is not in a status that allows it to proceed due to credit issues. The status "B" typically means that the document is blocked due to credit reasons.

    Cause:

    1. Credit Limit Exceeded: The customer associated with the document has exceeded their credit limit.
    2. Credit Management Settings: The credit management settings in SAP may be configured to block documents based on certain criteria.
    3. Customer Master Data: The customer master data may have incorrect or outdated credit information.
    4. Open Items: There may be open items or overdue invoices that are affecting the customer's credit status.
    5. Credit Control Area: The credit control area settings may not be aligned with the customer's credit profile.

    Solution:

    1. Review Customer Credit Limit: Check the customer's credit limit and ensure it is set appropriately. You can do this by navigating to the customer master data (transaction code XD03 or FD03).
    2. Check Open Items: Review any open items or overdue invoices for the customer. Clear any overdue items if possible.
    3. Adjust Credit Management Settings: If necessary, adjust the credit management settings in the system to allow the document to proceed. This may involve changing the credit check settings or the status of the document.
    4. Release Blocked Document: If you have the necessary authorization, you can manually release the blocked document using transaction code VKM1 (for sales documents) or VKM3 (for delivery documents).
    5. Consult with Finance Team: If you are unsure about the credit policies or limits, consult with your finance or credit management team for guidance.
    6. Update Customer Master Data: Ensure that the customer master data is up to date, including credit ratings and limits.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as XD03, FD03, VKM1, and VKM3.
    • Credit Management Configuration: Review the configuration settings for credit management in SAP, which can be found in the SPRO transaction under Financial Accounting.
    • Documentation: Refer to SAP documentation or help files for detailed information on credit management and error handling.
    • User Authorizations: Ensure that you have the necessary authorizations to view and modify customer credit information and to release blocked documents.

    By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.

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