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Message type: E = Error
Message class: OIJ_ATL - Authority to Load related messages
Message number: 024
Message text: Credit check executed, document not OK, status :B
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OIJ_ATL024
- Credit check executed, document not OK, status :B ?The SAP error message OIJ_ATL024 indicates that a credit check has been executed for a document, but the document is not in a status that allows it to proceed due to credit issues. The status "B" typically means that the document is blocked due to credit reasons.
Cause:
- Credit Limit Exceeded: The customer associated with the document has exceeded their credit limit.
- Credit Management Settings: The credit management settings in SAP may be configured to block documents based on certain criteria.
- Customer Master Data: The customer master data may have incorrect or outdated credit information.
- Open Items: There may be open items or overdue invoices that are affecting the customer's credit status.
- Credit Control Area: The credit control area settings may not be aligned with the customer's credit profile.
Solution:
- Review Customer Credit Limit: Check the customer's credit limit and ensure it is set appropriately. You can do this by navigating to the customer master data (transaction code
XD03
orFD03
).- Check Open Items: Review any open items or overdue invoices for the customer. Clear any overdue items if possible.
- Adjust Credit Management Settings: If necessary, adjust the credit management settings in the system to allow the document to proceed. This may involve changing the credit check settings or the status of the document.
- Release Blocked Document: If you have the necessary authorization, you can manually release the blocked document using transaction code
VKM1
(for sales documents) orVKM3
(for delivery documents).- Consult with Finance Team: If you are unsure about the credit policies or limits, consult with your finance or credit management team for guidance.
- Update Customer Master Data: Ensure that the customer master data is up to date, including credit ratings and limits.
Related Information:
XD03
, FD03
, VKM1
, and VKM3
.By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.
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