How To Fix OE863 - Shipment with external no. &: Change not possible, error with items!

SAP Error Message - Details

• Message type: E = Error

• Message class: OE - IS-Oil: ITA/TPI messages

• Message number: 863

• Message text: Shipment with external no. &: Change not possible, error with items!

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message OE863 - Shipment with external no. &: Change not possible, error with items! ?

  The SAP error message OE863 indicates that there is an issue with a shipment that has an external number, and it cannot be changed due to problems with the items associated with that shipment. This error typically arises in the context of logistics and transportation management within SAP.
  Causes:
  
  Item Status Issues: The items in the shipment may have a status that does not allow for changes (e.g., they may be already delivered, invoiced, or in a status that is locked for changes).
  Incomplete Data: There may be missing or incorrect data in the shipment or the items that prevents the system from processing the change.
  Document Flow: The shipment may be linked to other documents (like delivery or billing documents) that are preventing changes.
  Customizations or User Exits: Custom code or user exits may be enforcing additional checks that are causing the error.
  Authorization Issues: The user may not have the necessary permissions to make changes to the shipment.
  
  Solutions:
  
  Check Item Status: Review the status of the items in the shipment. If they are in a completed state (e.g., delivered), you may need to reverse or cancel those documents before making changes.
  Review Shipment Data: Ensure that all required fields and data for the shipment and its items are complete and correct.
  Check Document Flow: Investigate if the shipment is linked to other documents that may be preventing changes. You may need to complete or cancel those documents first.
  Consult with Technical Team: If there are customizations or user exits involved, consult with your SAP technical team to review the code and see if any changes are needed.
  User Authorization: Verify that the user attempting to make the changes has the necessary authorizations to do so.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like VL02N (Change Outbound Delivery) or VT02N (Change Shipment) to access and review the shipment details.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Refer to SAP Help documentation for more details on shipment processing and error handling.
  Support: If the issue persists, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to identify the root cause of the OE863 error and implement a solution to resolve it.