How To Fix OE650 - Order & cannot be sent to TPS. It has exceeded the credit limit.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: OE - IS-Oil: ITA/TPI messages

  • Message number: 650

  • Message text: Order & cannot be sent to TPS. It has exceeded the credit limit.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message OE650 - Order & cannot be sent to TPS. It has exceeded the credit limit. ?

    The SAP error message OE650 indicates that an order cannot be processed because it has exceeded the customer's credit limit. This is a common issue in sales and distribution (SD) modules where credit management is enabled. Here’s a breakdown of the cause, potential solutions, and related information:

    Cause:

    1. Credit Limit Exceeded: The customer associated with the order has a defined credit limit in the system, and the total outstanding amount (including the new order) exceeds this limit.
    2. Credit Management Settings: The credit management settings in SAP may be configured to block orders that exceed the credit limit.
    3. Open Items: The customer may have outstanding invoices or open items that contribute to the total credit exposure.
    4. Credit Control Area: The credit control area settings may be incorrectly configured or not aligned with the customer’s credit profile.

    Solutions:

    1. Review Customer Credit Limit:

      • Check the customer’s credit limit in the customer master data (transaction code XD02 or VD02).
      • If necessary, increase the credit limit after obtaining the appropriate approvals.
    2. Check Open Items:

      • Review the customer’s open items to see if there are overdue invoices or payments that need to be addressed.
      • Clear any discrepancies or settle outstanding payments.
    3. Adjust Credit Management Settings:

      • If the credit management settings are too strict, consider adjusting the parameters in the credit control area (transaction code OB45).
      • You may also want to review the risk categories and credit checks configured for the customer.
    4. Manual Override:

      • If it is a one-time exception, you may be able to manually override the credit block for this specific order. This should be done with caution and proper authorization.
    5. Consult with Finance Team:

      • Collaborate with the finance or credit management team to understand the implications of changing credit limits or overriding blocks.

    Related Information:

    • Transaction Codes:

      • FD32: Display customer credit management data.
      • FD33: Display credit limit for a customer.
      • FD30: Change customer credit management data.
    • Credit Management Configuration:

      • Review the configuration settings for credit management in the SAP system to ensure they align with business policies.
    • Documentation:

      • Refer to SAP documentation or help files for detailed guidance on credit management and handling credit limit issues.
    • User Roles and Authorizations:

      • Ensure that the user attempting to process the order has the necessary authorizations to view and modify credit limits.

    By following these steps, you should be able to address the OE650 error and successfully process the order. Always ensure that any changes made to credit limits or settings are in compliance with your organization's policies.

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