How To Fix OE649 - &1: Time frame data do not match the customer master data

SAP Error Message - Details

• Message type: E = Error

• Message class: OE - IS-Oil: ITA/TPI messages

• Message number: 649

• Message text: &1: Time frame data do not match the customer master data

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message OE649 - &1: Time frame data do not match the customer master data ?

  The SAP error message OE649 indicates that there is a mismatch between the time frame data you are trying to use and the customer master data. This typically occurs in scenarios where you are attempting to process transactions related to customer data, such as sales orders, billing, or other customer-related activities.
  Cause:
  
  Inconsistent Time Frame: The time frame you are trying to use (e.g., validity period for pricing, discounts, or terms) does not align with the time frame defined in the customer master data.
  Customer Master Data Issues: The customer master data may not be properly maintained, or the relevant fields (like pricing conditions, payment terms, etc.) may not be set up correctly.
  Data Migration Issues: If data has been migrated from another system, there may be inconsistencies in the time frame data.
  Changes in Customer Data: If there have been recent changes to the customer master data, it may not have been updated in all relevant areas.
  
  Solution:
  
  
  Check Customer Master Data: Review the customer master data for the specific customer in question. Ensure that the time frame data (validity periods, pricing conditions, etc.) is correctly maintained.
  
  Transaction Codes: Use XD03 (Display Customer) or VD03 (Display Customer Sales Area) to check the customer details.
  
  
  
  Verify Time Frame Data: Ensure that the time frame data you are trying to use matches the customer master data. This includes checking validity dates for pricing, discounts, and other relevant conditions.
  
  
  Update Data: If discrepancies are found, update the customer master data or the time frame data as necessary to ensure they match.
  
  
  Consult Documentation: Review SAP documentation or help files related to the specific transaction you are trying to perform for any additional requirements or settings that may need to be adjusted.
  
  
  Check for Customizations: If your SAP system has custom developments or enhancements, ensure that they are not causing the issue. Consult with your SAP technical team if necessary.
  
  
  Testing: After making the necessary adjustments, test the transaction again to ensure that the error is resolved.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for customer master data management (e.g., XD01, XD02, VD01, VD02).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Roles and Authorizations: Ensure that you have the necessary authorizations to view and edit customer master data.
  Support: If the issue persists after checking the above, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  By following these steps, you should be able to identify and resolve the cause of the OE649 error in your SAP system.