How To Fix OE007 - Sales calloff was not created


SAP Error Message - Details

  • Message type: E = Error

  • Message class: OE - IS-Oil: ITA/TPI messages

  • Message number: 007

  • Message text: Sales calloff was not created

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message OE007 - Sales calloff was not created ?

    The SAP error message OE007, which states "Sales calloff was not created," typically occurs in the context of sales order processing, particularly when dealing with call-off orders or scheduling agreements. This error can arise due to various reasons, and understanding the cause is essential for finding a solution.

    Causes of OE007 Error

    1. Missing or Incorrect Data: The sales call-off may not be created due to missing or incorrect data in the sales order or scheduling agreement. This could include missing customer information, material data, or pricing conditions.

    2. Inconsistent Status: The status of the sales order or scheduling agreement may not allow for the creation of a call-off. For example, if the order is already completed or has been flagged for deletion, the system will not allow a new call-off.

    3. Configuration Issues: There may be configuration issues in the SAP system related to the sales order type, item category, or other related settings that prevent the creation of a call-off.

    4. Authorization Issues: The user may not have the necessary authorizations to create a sales call-off, leading to this error.

    5. Business Rules: Certain business rules or validations may be preventing the creation of the call-off, such as credit limits being exceeded or other compliance checks.

    Solutions to OE007 Error

    1. Check Data Completeness: Review the sales order or scheduling agreement for any missing or incorrect data. Ensure that all required fields are filled out correctly.

    2. Review Status: Check the status of the sales order or scheduling agreement. If it is in a status that does not allow for call-off creation, you may need to change the status or create a new order.

    3. Configuration Review: Consult with your SAP configuration team to ensure that the settings for sales order types and item categories are correctly configured to allow for call-off creation.

    4. Authorization Check: Verify that the user attempting to create the call-off has the necessary authorizations. If not, the user may need to be granted additional permissions.

    5. Consult Business Rules: Review any business rules or validations that may be in place. If there are specific conditions that must be met for a call-off to be created, ensure those conditions are satisfied.

    6. SAP Notes and Support: Check for any relevant SAP Notes that may address this specific error. If the issue persists, consider reaching out to SAP support for further assistance.

    Related Information

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as VA01 (Create Sales Order), VA02 (Change Sales Order), and VA03 (Display Sales Order) to manage sales orders effectively.
    • Documentation: Review SAP documentation related to sales order processing and scheduling agreements for additional insights and best practices.
    • User Forums: Engage with SAP user communities or forums where similar issues may have been discussed, providing insights or solutions from other users' experiences.

    By systematically addressing the potential causes and applying the suggested solutions, you should be able to resolve the OE007 error and successfully create the sales call-off.

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