How To Fix OD840 - Ticket &1 : end date is &2.


OD840 - Overview

  • Message type: E = Error

  • Message class: OD - IS-Oil: TSW Traders' and Schedulers' Workbench messages

  • Message number: 840

  • Message text: Ticket &1 : end date is &2.

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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OD840 - Details

  • The SAP error message OD840 typically indicates that there is an issue with the end date of a ticket (or request) in the system. The message format suggests that it is related to a specific ticket identified by &1 and that the end date is &2. 
    
    Cause: Invalid End Date: The end date specified for the ticket may be earlier than the start date, which is not allowed. Date Format Issues: The date may not be in the correct format expected by the system. Business Rules Violation: There may be specific business rules or constraints that dictate valid date ranges for tickets, and the provided end date does not comply with these rules. System Configuration: There may be configuration settings in the SAP system that restrict the end date based on certain criteria (e.g., project timelines, fiscal year restrictions).
    Solution: Check Dates: Verify that the end date is later than the start date. If it is

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