How To Fix OD839 - Ticket &1 : unit of measure missing

SAP Error Message - Details

• Message type: E = Error

• Message class: OD - IS-Oil: TSW Traders' and Schedulers' Workbench messages

• Message number: 839

• Message text: Ticket &1 : unit of measure missing

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message OD839 - Ticket &1 : unit of measure missing ?

  The SAP error message OD839, which states "Ticket &1: unit of measure missing," typically occurs in the context of logistics or inventory management when a unit of measure (UoM) is not specified for a particular item or ticket in the system. This can happen in various scenarios, such as during the creation of a delivery, goods movement, or inventory management processes.
  Cause:
  
  Missing Unit of Measure: The most common cause is that the unit of measure for the material or item is not defined in the master data.
  Incorrect Configuration: The configuration settings for the material or item may not be set up correctly, leading to missing UoM information.
  Data Entry Error: During data entry, the user may have forgotten to specify the unit of measure.
  Material Master Issues: The material master record may not have the necessary UoM data filled out.
  
  Solution:
  
  
  Check Material Master:
  
  Go to the material master record (transaction code MM03) and verify that the unit of measure is correctly defined in the relevant views (e.g., Basic Data, Purchasing, Sales).
  Ensure that the base unit of measure is specified and that any alternative units of measure are also defined if applicable.
  
  
  
  Review Configuration:
  
  Check the configuration settings in the SAP system related to units of measure. This can be done through transaction codes like SPRO (Customizing) to ensure that the UoM settings are correctly configured.
  
  
  
  Data Entry:
  
  If the error occurs during data entry, ensure that the user is prompted to enter a unit of measure when creating or processing the ticket.
  
  
  
  Update the Ticket:
  
  If the ticket is already created and the UoM is missing, you may need to update the ticket to include the necessary unit of measure.
  
  
  
  Consult Documentation:
  
  Review any relevant SAP documentation or help files for additional guidance on handling unit of measure issues.
  
  
  
  Related Information:
  
  Unit of Measure Types: Understand the different types of units of measure (e.g., base unit, alternative units) and how they relate to the material.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as MM01 (Create Material), MM02 (Change Material), and MM03 (Display Material) for managing material master data.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Training: Ensure that users are trained on the importance of specifying units of measure during data entry processes.
  
  By following these steps, you should be able to resolve the OD839 error and ensure that the unit of measure is correctly specified in your SAP system.