How To Fix OD821 - Purchase order &1 : item quantity &2 exceeds tolerance &3

OD821 - Overview

• Message type: E = Error

• Message class: OD - IS-Oil: TSW Traders' and Schedulers' Workbench messages

• Message number: 821

• Message text: Purchase order &1 : item quantity &2 exceeds tolerance &3

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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OD821 - Details

• The SAP error message OD821 indicates that the quantity of an item in a purchase order exceeds the defined tolerance limit. This error typically arises during the goods receipt or invoice verification process when the system checks the received quantity against the ordered quantity and the defined tolerances.
  
  Cause:
  
  Tolerance Limits: Each purchase order item can have a tolerance limit set for the quantity. This limit defines how much the received quantity can deviate from the ordered quantity without triggering an error.
  Quantity Discrepancy: The quantity received or invoiced is greater than the allowed tolerance limit compared to the ordered quantity.
  Configuration Settings: The tolerance limits may not be configured correctly in the system, or the business process may require stricter adherence to the ordered quantities.
  
  
  Solution:
  
  Check Purchase Order: Review the purchase order to confirm the ordered quantity and compare it with the received quantity.
  Adjust Tolerance Settings: If the tolerance settings are too strict for