How To Fix OD609 - No active partner role exists for customer &1

OD609 - Overview

• Message type: E = Error

• Message class: OD - IS-Oil: TSW Traders' and Schedulers' Workbench messages

• Message number: 609

• Message text: No active partner role exists for customer &1

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message OD609 - No active partner role exists for customer &1 ?

  The SAP error message OD609 "No active partner role exists for customer &1" typically occurs when there is an issue with the partner functions associated with a customer master record in the SAP system. This error indicates that the system cannot find an active partner role for the specified customer, which is necessary for processing transactions.
  
  Cause:
  
  Missing Partner Role: The customer master record does not have the required partner role defined (e.g., sold-to party, ship-to party, bill-to party, etc.).
  Inactive Partner Role: The partner role exists but is not active or has been deactivated.
  
  Configuration Issues: The partner determination procedure may not be correctly configured in the system.
  Data Inconsistency: There may be inconsistencies in the customer master data or partner functions.
  
  
  Solution:
  
  
  Check Customer Master Data:
  
  Go to the customer master record (transaction code XD03 for display).
  Verify that the necessary partner roles are defined and active for the customer in question.
  
  
  
  Maintain Partner Functions:
  
  If the required partner