How To Fix OD369 - Val.type &1 of SO/SR &2,item &3 and entered val.type &4 do not match

SAP Error Message - Details

• Message type: E = Error

• Message class: OD - IS-Oil: TSW Traders' and Schedulers' Workbench messages

• Message number: 369

• Message text: Val.type &1 of SO/SR &2,item &3 and entered val.type &4 do not match

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message OD369 - Val.type &1 of SO/SR &2,item &3 and entered val.type &4 do not match ?

  The SAP error message OD369 indicates a mismatch between the value type defined for a sales order (SO) or service request (SR) and the value type that has been entered for a specific item. This error typically arises in the context of pricing or billing, where the system expects a certain value type based on the configuration or the data entered, but the provided value type does not match.
  Cause:
  
  Configuration Mismatch: The value type defined in the sales order or service request does not match the value type that is being entered for the item. This can happen if the configuration settings for pricing or billing are not aligned with the data being processed.
  Incorrect Data Entry: The user may have entered an incorrect value type manually, which does not correspond to the expected value type for that item.
  Master Data Issues: The master data for the material or service may have incorrect or outdated value types defined, leading to this mismatch.
  Customizations: If there are custom developments or enhancements in the system, they may inadvertently cause this error by altering the expected behavior of value types.
  
  Solution:
  
  Check Value Types: Review the value types defined for the sales order or service request and ensure they match the expected value types for the items being processed. This can be done in the configuration settings for pricing and billing.
  Correct Data Entry: Verify the value type entered for the item in the sales order or service request. Ensure that it corresponds to the value type defined in the system.
  Review Master Data: Check the master data for the material or service associated with the sales order or service request. Ensure that the value types are correctly defined and up to date.
  Consult Configuration: If you have access to the configuration settings, review the pricing procedure and value type settings to ensure they are correctly set up.
  Testing: If changes are made, test the sales order or service request again to ensure that the error is resolved.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes such as VA01 (Create Sales Order), VA02 (Change Sales Order), or VA03 (Display Sales Order) to review and modify sales orders.
  Pricing Procedure: Familiarize yourself with the pricing procedure and how value types are defined within it. This can be found in the configuration under Sales and Distribution (SD) -> Basic Functions -> Pricing -> Pricing Control.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on resolving it.
  Documentation: Refer to SAP documentation or help resources for detailed explanations of value types and their configurations.
  
  By following these steps, you should be able to identify the cause of the OD369 error and implement the necessary corrections to resolve it.