How To Fix OD369 - Val.type &1 of SO/SR &2,item &3 and entered val.type &4 do not match

OD369 - Overview

• Message type: E = Error

• Message class: OD - IS-Oil: TSW Traders' and Schedulers' Workbench messages

• Message number: 369

• Message text: Val.type &1 of SO/SR &2,item &3 and entered val.type &4 do not match

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message OD369 - Val.type &1 of SO/SR &2,item &3 and entered val.type &4 do not match ?

  The SAP error message OD369 indicates a mismatch between the value type defined for a sales order (SO) or service request (SR) and the value type that has been entered for a specific item. This error typically arises in the context of pricing or billing, where the system expects a certain value type based on the configuration or the data entered, but the provided value type does not match.
  
  Cause:
  
  Configuration Mismatch: The value type defined in the sales order or service request does not match the value type that is being entered for the item. This can happen if the configuration settings for pricing or billing are not aligned with the data being processed.
  Incorrect Data Entry: The user may have entered an incorrect value type manually, which does not correspond to the expected value type for that item.
  Master Data Issues: The master data for the material or service may have incorrect