How To Fix OD347 - This document is used in the TSW application.

SAP Error Message - Details

• Message type: E = Error

• Message class: OD - IS-Oil: TSW Traders' and Schedulers' Workbench messages

• Message number: 347

• Message text: This document is used in the TSW application.

What causes this issue?

You want to maintain or display a sales or purchase order which is used
in the Oil&Gas TSW application. This means, the order contains at
least one item which is referenced by a TSW nomination. This can be
seen in the TSW Details pop-up on order item level (just besides the
External Details button).

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

This is just a warning. Press enter to maintain or display the order.
In order to delete a reference of a nomination to an order item you
need to delete the order reference in the TSW nomination.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message OD347 - This document is used in the TSW application. ?

  The SAP error message OD347, which states "This document is used in the TSW application," typically occurs in the context of the SAP TSW (Trading and Settlement Workbench) application. This error indicates that the document you are trying to process is currently being utilized within the TSW application, and therefore, cannot be modified or deleted.
  Cause:
  
  Document Locking: The document is locked because it is being used in an active process within the TSW application.
  Dependencies: There may be dependencies or references to this document in other transactions or processes that prevent it from being changed.
  Status of Document: The document may be in a status that does not allow for modifications or deletions.
  
  Solution:
  
  Check Document Status: Verify the status of the document in the TSW application. If it is in a status that restricts changes, you may need to change its status or wait until the current process is completed.
  Identify Usage: Determine where the document is being used within the TSW application. This may involve checking related transactions or reports to see if it is currently being processed.
  Unlock Document: If you have the necessary permissions, you may be able to unlock the document or release it from the current process.
  Consult Documentation: Review SAP documentation or help resources related to TSW for specific guidance on handling documents and understanding their statuses.
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  Related Information:
  
  TSW Application: The Trading and Settlement Workbench is used for managing trading processes, including contracts, settlements, and related documents.
  Document Types: Familiarize yourself with the types of documents used in TSW, as different document types may have different rules regarding modifications and deletions.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.