How To Fix OD341 - Ticket end date is earlier than the delivery date on the purchase order.

SAP Error Message - Details

• Message type: E = Error

• Message class: OD - IS-Oil: TSW Traders' and Schedulers' Workbench messages

• Message number: 341

• Message text: Ticket end date is earlier than the delivery date on the purchase order.

Self-Explanatory Message

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• What is the cause and solution for SAP error message OD341 - Ticket end date is earlier than the delivery date on the purchase order. ?

  The SAP error message OD341 indicates that there is a mismatch between the ticket end date and the delivery date on the purchase order. This typically occurs in the context of service procurement or project management where tickets (or service entries) are used to track the completion of services against a purchase order.
  Cause:
  
  Date Mismatch: The ticket end date (the date when the service is considered completed) is set to a date that is earlier than the delivery date specified in the purchase order. This creates a logical inconsistency because the service cannot be completed before it is officially due to be delivered.
  Incorrect Data Entry: The dates may have been entered incorrectly during the creation of the ticket or the purchase order.
  Changes in Project Timeline: If there have been changes in the project timeline or delivery schedule, the ticket end date may not have been updated accordingly.
  
  Solution:
  
  Review Dates: Check the ticket end date and the delivery date on the purchase order. Ensure that the ticket end date is on or after the delivery date.
  Update Ticket End Date: If the ticket end date is incorrect, update it to a date that is equal to or later than the delivery date on the purchase order.
  Adjust Purchase Order: If the delivery date on the purchase order is incorrect, consider updating the purchase order to reflect the correct delivery date.
  Consult with Stakeholders: If there are discrepancies due to project changes, consult with relevant stakeholders (e.g., project managers, procurement team) to ensure that all dates align with the current project timeline.
  Recreate Ticket: In some cases, it may be necessary to delete the existing ticket and recreate it with the correct dates.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes such as ME23N (Display Purchase Order) to view the purchase order details and ML81N (Service Entry Sheet) to manage service entries.
  Documentation: Ensure that all changes are documented for audit purposes and to maintain a clear record of project timelines.
  SAP Notes: Check for any relevant SAP Notes or updates that may address similar issues or provide additional guidance.
  User Training: Consider providing training or guidelines for users involved in creating tickets and purchase orders to minimize the occurrence of such errors in the future.
  
  By following these steps, you should be able to resolve the OD341 error and ensure that your ticket and purchase order dates are aligned correctly.