How To Fix OD136 - Choose a ticket.

SAP Error Message - Details

• Message type: E = Error

• Message class: OD - IS-Oil: TSW Traders' and Schedulers' Workbench messages

• Message number: 136

• Message text: Choose a ticket.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message OD136 - Choose a ticket. ?

  The SAP error message OD136, which states "Choose a ticket," typically occurs in the context of SAP's Service Management or Customer Relationship Management (CRM) modules. This error usually indicates that the system expects the user to select a specific ticket or service request before proceeding with an action.
  Cause:
  
  No Ticket Selected: The most common cause of this error is that the user has not selected a ticket from the list or has not created a ticket before trying to perform an action that requires a ticket.
  Session Timeout: If the user was previously working with a ticket and the session has timed out, the system may not recognize the ticket anymore.
  User Permissions: In some cases, the user may not have the necessary permissions to view or select tickets.
  
  Solution:
  
  Select a Ticket: Ensure that you have selected a ticket from the available list. If you are in a screen that requires a ticket, look for a dropdown or list of tickets and select one.
  Create a New Ticket: If you do not have an existing ticket to select, you may need to create a new ticket first.
  Check Session: If you suspect a session timeout, try refreshing the page or logging out and back into the system.
  Permissions Check: If you believe you should have access to tickets but cannot see any, contact your system administrator to verify your user permissions.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for your specific version of SAP to understand the context of the error and any additional troubleshooting steps.
  SAP Notes: Check SAP Notes for any known issues related to this error message. Sometimes, there may be patches or updates that address specific problems.
  User Training: Ensure that users are trained on how to navigate the ticketing system effectively, including how to select and create tickets.
  
  If the problem persists after trying the above solutions, it may be beneficial to consult with your SAP support team or technical support for further assistance.