How To Fix OD098 - Tickets were successfully recovered.

SAP Error Message - Details

• Message type: E = Error

• Message class: OD - IS-Oil: TSW Traders' and Schedulers' Workbench messages

• Message number: 098

• Message text: Tickets were successfully recovered.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message OD098 - Tickets were successfully recovered. ?

  The SAP error message "OD098 Tickets were successfully recovered" typically indicates that there was an issue with the processing of tickets in the SAP system, but the system has successfully recovered from that issue. This message is often related to the SAP Solution Manager or the SAP Support Desk, where tickets (or incidents) are managed.
  Cause:
  
  System Glitches: Temporary issues in the system that may have caused the ticket processing to fail.
  Network Issues: Connectivity problems that interrupted the communication between the SAP system and the ticketing system.
  Configuration Errors: Incorrect settings in the SAP system that affect how tickets are processed.
  Database Locking: Database locks that may have prevented the ticket from being processed correctly.
  
  Solution:
  
  Check System Logs: Review the system logs (transaction codes like SM21 or SLG1) to identify any underlying issues that may have caused the error.
  Monitor Ticket Processing: Ensure that the ticket processing is functioning correctly after the recovery message. You can check the status of the tickets in the relevant transaction (like SOLMAN_WORKCENTER).
  Review Configuration: Verify the configuration settings related to ticket management in SAP Solution Manager or the relevant module.
  Network Stability: Ensure that the network connection is stable and that there are no ongoing issues that could affect ticket processing.
  Database Health: Check the health of the database and ensure that there are no locks or performance issues that could impact ticket processing.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address known issues related to ticket processing or the specific error message.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Documentation: Review the official SAP documentation for the specific module you are working with to understand how ticket processing is intended to work and any troubleshooting steps that may be recommended.
  
  If the issue persists or if you need further assistance, consider reaching out to SAP support for more detailed analysis and guidance.