How To Fix OC560 - Download cancelled - no data found


SAP Error Message - Details

  • Message type: E = Error

  • Message class: OC - IS-Oil: BDRP Bulk Distribution Requirement Planning messages

  • Message number: 560

  • Message text: Download cancelled - no data found

  • Show details Hide details
  • What causes this issue?

    No data found was available for the download process.

    System Response

    The download of data to the presentation server was cancelled.

    How to fix this error?

    Call the download function only when data is present.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message OC560 - Download cancelled - no data found ?

    The SAP error message "OC560 Download cancelled - no data found" typically occurs when a user attempts to download data from a report or transaction, but the system does not find any data to download. This can happen for several reasons. Here are some common causes, potential solutions, and related information:

    Causes:

    1. No Data Available: The most straightforward reason is that the selection criteria used in the report or transaction do not match any records in the database.
    2. Incorrect Selection Criteria: The filters or parameters set for the report may be too restrictive, leading to no data being retrieved.
    3. Authorization Issues: The user may not have the necessary authorizations to view the data, resulting in an empty dataset.
    4. Data Not Yet Loaded: If the data is supposed to be loaded from another system or process, it may not have been completed yet.
    5. Technical Issues: There could be technical issues with the SAP system, such as database connectivity problems or issues with the report itself.

    Solutions:

    1. Check Selection Criteria: Review the selection criteria used in the report. Ensure that they are set correctly and are not too restrictive.
    2. Broaden Filters: If applicable, try broadening the filters or removing some criteria to see if any data can be retrieved.
    3. Verify Data Availability: Check if the data you are trying to download is available in the system. You can do this by running the report without any filters or by checking the relevant tables directly.
    4. Check Authorizations: Ensure that you have the necessary authorizations to access the data. You may need to contact your SAP security team for assistance.
    5. Consult with IT Support: If you suspect a technical issue, reach out to your IT support team or SAP Basis team to investigate any underlying problems with the system.
    6. Review Report Configuration: If you have access to the report configuration, check if there are any issues with how the report is set up or if there are any known bugs.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues related to the specific report or transaction you are using. SAP frequently updates its knowledge base with solutions to common problems.
    • Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as SE38 (for executing reports) or SE80 (for development work).
    • User Forums: Consider visiting SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    If the problem persists after trying the above solutions, it may be beneficial to escalate the issue to your SAP support team for further investigation.

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