How To Fix OB124 - Required entry (state/county code or alternate location) not made

SAP Error Message - Details

• Message type: E = Error

• Message class: OB - IS-OIL Downstream TDP messages

• Message number: 124

• Message text: Required entry (state/county code or alternate location) not made

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message OB124 - Required entry (state/county code or alternate location) not made ?

  The SAP error message OB124 indicates that a required entry for a state/county code or an alternate location has not been made in the system. This error typically occurs in the context of financial transactions, particularly when dealing with tax calculations or reporting, where specific geographic information is necessary.
  Cause:
  The error is usually caused by one of the following reasons:
  
  Missing Data: The state/county code or alternate location field is left blank in the relevant master data or transaction.
  Incorrect Configuration: The system configuration may not be set up correctly to handle the required geographic information.
  Data Entry Error: There may be a typo or incorrect entry in the fields that are supposed to contain the state/county code or alternate location.
  
  Solution:
  To resolve the OB124 error, you can take the following steps:
  
  
  Check Master Data:
  
  Navigate to the relevant master data (e.g., vendor, customer, or material master) and ensure that the state/county code or alternate location is filled in correctly.
  If you are working with a specific transaction, ensure that the relevant fields are populated.
  
  
  
  Review Transaction Data:
  
  If the error occurs during a transaction (e.g., invoice creation), check the transaction data for missing entries in the state/county code or alternate location fields.
  
  
  
  Configuration Settings:
  
  If you have access to configuration settings, verify that the settings for tax calculation and geographic data are correctly configured. This may involve checking the tax codes and their associated geographic information.
  
  
  
  User Input:
  
  Ensure that users are trained to enter the required information in the correct fields to avoid this error in the future.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on the required fields for your particular module or transaction.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may be involved in the process, such as OBY6 (for country-specific settings) or OBCO (for company code settings).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Roles: Ensure that users have the appropriate roles and permissions to access and modify the necessary data.
  
  By following these steps, you should be able to identify and resolve the OB124 error in your SAP system.