How To Fix OA923 - ArchiveLink: Asynchronous requests were not successful; no job scheduled

SAP Error Message - Details

• Message type: E = Error

• Message class: OA - SAP ArchiveLink: Messages for SAP ArchiveLink

• Message number: 923

• Message text: ArchiveLink: Asynchronous requests were not successful; no job scheduled

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message OA923 - ArchiveLink: Asynchronous requests were not successful; no job scheduled ?

  The SAP error message OA923 indicates that there was an issue with the ArchiveLink system, specifically related to asynchronous requests not being processed successfully. This can occur for various reasons, and understanding the cause and potential solutions is essential for resolving the issue.
  Causes:
  
  Job Scheduling Issues: The error may arise if the background job responsible for processing ArchiveLink requests is not scheduled or has failed.
  Configuration Problems: Incorrect configuration settings in ArchiveLink or the underlying database can lead to failures in processing requests.
  System Performance: High system load or performance issues can prevent the job from being executed.
  Authorization Issues: The user or system may lack the necessary authorizations to execute the ArchiveLink jobs.
  Transport Issues: If there are issues with the transport layer, it may prevent the job from being scheduled or executed.
  
  Solutions:
  
  
  Check Job Scheduling:
  
  Go to transaction code SM37 to check the status of background jobs. Look for jobs related to ArchiveLink processing (e.g., RSARCH).
  If no job is scheduled, you may need to manually schedule the job using transaction code SM36.
  
  
  
  Review Configuration:
  
  Ensure that ArchiveLink is correctly configured. Check the settings in transaction OAC0 (ArchiveLink Administration) and ensure that the necessary settings for document storage and retrieval are in place.
  
  
  
  Monitor System Performance:
  
  Check system performance metrics to ensure that the system is not overloaded. If necessary, optimize performance or schedule jobs during off-peak hours.
  
  
  
  Check Authorizations:
  
  Verify that the user executing the ArchiveLink jobs has the necessary authorizations. You can check this in transaction SU53 after attempting to execute the job.
  
  
  
  Review Logs:
  
  Check the system logs (transaction SLG1) for any related error messages that could provide more context on why the job failed.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address known issues related to ArchiveLink and the OA923 error.
  
  
  
  Restart Services:
  
  In some cases, restarting the ArchiveLink services or the entire SAP system may resolve transient issues.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SM37: Monitor Background Jobs
  SM36: Schedule Background Job
  OAC0: ArchiveLink Administration
  SLG1: Application Log
  SU53: Authorization Check
  
  
  
  SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance, providing them with detailed logs and error messages.
  
  
  By following these steps, you should be able to diagnose and resolve the OA923 error in your SAP system.