How To Fix OA796 - This function is not supported for this communication type

SAP Error Message - Details

• Message type: E = Error

• Message class: OA - SAP ArchiveLink: Messages for SAP ArchiveLink

• Message number: 796

• Message text: This function is not supported for this communication type

What causes this issue?

The functions "Call program" and "Call program locally" are only active
for "Display local file" if the communication type selected is
"ARCHIVELNK".

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

If you want to display an external application using "Execute", select
the communication type "ARCHIVELNK".

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message OA796 - This function is not supported for this communication type ?

  The SAP error message OA796, which states "This function is not supported for this communication type," typically occurs in the context of SAP's communication interfaces, such as when dealing with IDocs, RFCs, or other communication methods. This error indicates that the function you are trying to execute is not compatible with the specified communication type.
  Causes:
  
  Incompatible Communication Type: The function you are trying to use may not be supported for the specific communication type you are working with (e.g., trying to use a function module designed for synchronous communication in an asynchronous context).
  Configuration Issues: There may be misconfigurations in the communication setup, such as incorrect settings in the partner profiles or communication parameters.
  Version Mismatch: The version of the SAP system or the specific module you are using may not support the function for the communication type you are attempting to use.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to perform the function for the specified communication type.
  
  Solutions:
  
  Check Function Compatibility: Review the documentation for the function you are trying to use to ensure it is compatible with the communication type you are working with.
  Review Configuration Settings: Check the configuration settings in transaction codes like WE20 (for IDocs) or SM59 (for RFC connections) to ensure that they are set up correctly.
  Update SAP System: If you are using an outdated version of SAP, consider applying the latest patches or updates that may resolve compatibility issues.
  User Authorizations: Ensure that the user executing the function has the necessary authorizations to perform the action for the specified communication type.
  Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide additional troubleshooting steps.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for the specific function module or transaction you are using to understand its requirements and limitations.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered the same issue and what solutions they have found.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as WE20 (Partner Profiles), WE21 (Port Definition), and SM59 (RFC Destinations) for troubleshooting communication issues.
  
  If the problem persists after trying the above solutions, consider reaching out to your SAP Basis team or SAP support for further assistance.