How To Fix OA765 - SAP ArchiveLink (storage system message: data limit exceeded)

SAP Error Message - Details

• Message type: E = Error

• Message class: OA - SAP ArchiveLink: Messages for SAP ArchiveLink

• Message number: 765

• Message text: SAP ArchiveLink (storage system message: data limit exceeded)

What causes this issue?

In command CGDB (retrieval of a bytestream for a stored document) an
offset was transferred which exceeded the data limit.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message OA765 - SAP ArchiveLink (storage system message: data limit exceeded) ?

  The SAP error message OA765 indicates that the data limit for a storage system in SAP ArchiveLink has been exceeded. This typically occurs when the amount of data stored in the ArchiveLink storage system surpasses the predefined limits set for that storage system.
  Cause:
  
  Data Limit Exceeded: The primary cause of this error is that the storage system has reached its maximum capacity for storing documents or data.
  Configuration Settings: The storage system may have been configured with a specific limit that has been reached due to the accumulation of archived documents.
  Retention Policies: If retention policies are not properly configured, older documents may not be deleted, leading to excessive data storage.
  
  Solution:
  
  Increase Storage Capacity: If possible, increase the storage capacity of the ArchiveLink storage system. This may involve adjusting settings in the storage system configuration.
  Delete Unnecessary Data: Review the archived documents and delete any that are no longer needed. This can help free up space in the storage system.
  Adjust Retention Policies: Implement or adjust retention policies to ensure that older documents are automatically deleted after a certain period, thus preventing the storage from filling up.
  Monitor Storage Usage: Regularly monitor the storage usage to ensure that it does not approach the limit. Set up alerts if possible to notify administrators when storage is nearing capacity.
  Consult Documentation: Refer to SAP documentation for specific instructions on managing ArchiveLink storage systems and understanding the configuration settings.
  
  Related Information:
  
  SAP ArchiveLink: A solution for storing and managing documents and data in SAP systems.
  Storage System Configuration: Each storage system in ArchiveLink can have specific configurations, including data limits, which can be managed through transaction codes like OAC0 (for ArchiveLink configuration).
  SAP Notes: Check for any relevant SAP Notes that may provide additional guidance or fixes related to this error message.
  SAP Community: Engage with the SAP Community for insights and experiences from other users who may have encountered similar issues.
  
  By addressing the root cause of the data limit being exceeded and implementing the suggested solutions, you should be able to resolve the OA765 error in SAP ArchiveLink.