How To Fix OA731 - Storage system message: Problem when saving file (too big)

SAP Error Message - Details

• Message type: E = Error

• Message class: OA - SAP ArchiveLink: Messages for SAP ArchiveLink

• Message number: 731

• Message text: Storage system message: Problem when saving file (too big)

What causes this issue?

An error was reported by the partner system.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

The reason for the error cannot be eliminated from the application.
Please inform your system administrator / content server administrator.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message OA731 - Storage system message: Problem when saving file (too big) ?

  The SAP error message OA731 indicates that there is a problem when trying to save a file because it exceeds the maximum allowed size. This error typically occurs in the context of the SAP ArchiveLink or when dealing with document management systems where files are being uploaded or saved.
  Cause:
  
  File Size Limitations: The most common cause of this error is that the file you are trying to save exceeds the maximum file size limit set in the SAP system or the underlying storage system.
  Configuration Settings: The system may have specific configuration settings that limit the size of files that can be uploaded or archived.
  Storage System Limitations: The storage system (like a database or file system) may have its own limitations on file sizes.
  
  Solution:
  
  Check File Size: Verify the size of the file you are trying to upload. If it exceeds the limit, consider compressing the file or splitting it into smaller parts.
  Adjust Configuration Settings:
  
  If you have the necessary permissions, you can adjust the maximum file size settings in the SAP system. This can typically be done in the configuration settings for ArchiveLink or the document management system.
  Consult with your SAP Basis or system administrator to determine if adjustments can be made.
  
  
  Consult Documentation: Review the SAP documentation for your specific version to understand the default limits and how to change them if necessary.
  Check Storage System Limits: If the issue is related to the underlying storage system, check its documentation for any file size limitations and how to address them.
  Error Logs: Check the SAP error logs for more detailed information about the error, which may provide additional context or specific issues related to the file or the storage system.
  
  Related Information:
  
  SAP Notes: Look for relevant SAP Notes that may address this specific error or provide guidance on file size limits.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  System Administration: Involve your SAP Basis team to ensure that the system is configured correctly and to assist with any necessary changes to system settings.
  
  By following these steps, you should be able to identify the cause of the OA731 error and implement a solution to resolve it.