How To Fix OA728 - SAP ArchiveLink (storage system message: source path cannot be accessed)

OA728 - Overview

• Message type: E = Error

• Message class: OA - SAP ArchiveLink: Messages for SAP ArchiveLink

• Message number: 728

• Message text: SAP ArchiveLink (storage system message: source path cannot be accessed)

What causes this issue?

An error was reported by the partner system.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

The reason for the error cannot be eliminated from the application.
Please inform your system administrator / content server administrator.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message OA728 - SAP ArchiveLink (storage system message: source path cannot be accessed) ?

  The SAP error message OA728 indicates that there is an issue with accessing the source path for the ArchiveLink storage system. This error typically arises when the system is unable to locate or access the specified directory or file path where documents are supposed to be stored or retrieved.
  Causes of OA728 Error
  
  Incorrect Path Configuration: The path specified in the ArchiveLink configuration may be incorrect or may not exist.
  Permissions Issues: The user or service account that SAP is using to access the file system may not have the necessary permissions to access the specified path.
  Network Issues: If the storage system is on a network share, there may be network connectivity issues preventing access.
  File System Issues: The file system may be down, or there may be issues with the storage device.
  Configuration Errors: There may be misconfigurations in the ArchiveLink settings or the storage system settings.
  
  Solutions
  
  
  Verify Path Configuration:
  
  Check the ArchiveLink configuration in transaction