How To Fix OA726 - SAP ArchiveLink (internal error during entry/scanning)

SAP Error Message - Details

• Message type: E = Error

• Message class: OA - SAP ArchiveLink: Messages for SAP ArchiveLink

• Message number: 726

• Message text: SAP ArchiveLink (internal error during entry/scanning)

What causes this issue?

An error was reported by the partner system.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

The reason for the error cannot be eliminated from the application.
Please inform your system administrator / content server administrator.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message OA726 - SAP ArchiveLink (internal error during entry/scanning) ?

  The SAP error message OA726 indicates an internal error during the entry or scanning process in SAP ArchiveLink. This error can occur for various reasons, and understanding the cause and potential solutions can help in resolving the issue.
  Causes of OA726 Error
  
  
  Configuration Issues: Incorrect configuration of ArchiveLink settings can lead to this error. This includes settings related to the content repository, document types, or storage systems.
  
  
  Document Management System (DMS) Issues: If there are problems with the DMS or the connection to the DMS, it can result in this error.
  
  
  File Format Issues: The file being scanned or entered may not be in a supported format or may be corrupted.
  
  
  Authorization Issues: Lack of proper authorizations for the user trying to perform the entry or scanning can trigger this error.
  
  
  System Performance: High system load or performance issues can lead to timeouts or failures during the scanning process.
  
  
  Software Bugs: There may be bugs in the SAP system or ArchiveLink component that could cause this error.
  
  
  Solutions
  
  
  Check Configuration: Review the ArchiveLink configuration settings in transaction OAC0 (Content Repository) and ensure that all settings are correct. Verify that the content repository is properly defined and that the document types are correctly set up.
  
  
  Review DMS Connection: If you are using a DMS, check the connection settings and ensure that the DMS is functioning correctly. Test the connection to ensure it is active.
  
  
  File Format Verification: Ensure that the files being scanned or entered are in a supported format and are not corrupted. Try scanning a different file to see if the issue persists.
  
  
  Authorization Check: Verify that the user has the necessary authorizations to perform the entry or scanning. Check roles and authorizations in transaction PFCG.
  
  
  Monitor System Performance: Check the system performance and load. If the system is under heavy load, consider performing the operation during off-peak hours or optimizing system performance.
  
  
  Check SAP Notes: Look for any relevant SAP Notes that may address this specific error. SAP frequently releases updates and patches that may resolve known issues.
  
  
  Consult Logs: Review the application logs (transaction SLG1) and system logs (transaction SM21) for any additional error messages or warnings that could provide more context about the issue.
  
  
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any logs and steps to reproduce the issue.
  
  
  Related Information
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as OAC0 (Content Repository), OAC2 (Document Types), and SLG1 (Application Log).
  Documentation: Review SAP documentation on ArchiveLink for best practices and troubleshooting steps.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to diagnose and resolve the OA726 error in SAP ArchiveLink.