How To Fix OA685 - Document area & is not active. Check the Customizing.

SAP Error Message - Details

• Message type: E = Error

• Message class: OA - SAP ArchiveLink: Messages for SAP ArchiveLink

• Message number: 685

• Message text: Document area & is not active. Check the Customizing.

What causes this issue?

The query class that has been maintained for the document area in
Customizing cannot be instanced, and therefore cannot be further
processed.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check the query class for the document area in Document Finder
Customizing.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message OA685 - Document area & is not active. Check the Customizing. ?

  The SAP error message OA685 indicates that a specific document area is not active in the system. This typically occurs when you are trying to perform an operation related to document management, such as creating or processing documents, and the system cannot find the necessary configuration for the specified document area.
  Cause:
  
  Inactive Document Area: The document area you are trying to use is not activated in the system. This can happen if the document area has not been configured properly in the Customizing settings.
  Missing Configuration: The necessary settings for the document area may not have been maintained in the SAP Customizing settings.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access the document area.
  
  Solution:
  To resolve the OA685 error, follow these steps:
  
  
  Check Document Area Configuration:
  
  Go to the SAP Customizing Implementation Guide (IMG) by using transaction code SPRO.
  Navigate to the relevant section for Document Management System (DMS) or the specific module you are working with.
  Check if the document area in question is defined and activated. If it is not, you will need to create or activate it.
  
  
  
  Activate Document Area:
  
  If the document area is inactive, you can activate it by following the steps in the Customizing settings. This usually involves defining the document area and ensuring that all necessary parameters are set correctly.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access the document area. You can check this using transaction code SU53 after the error occurs to see if there are any authorization issues.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help files related to the specific module you are working with for more detailed instructions on configuring document areas.
  
  
  
  Contact SAP Support:
  
  If you are unable to resolve the issue through the above steps, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (Customizing), DMS (Document Management System), and SU53 (Authorization Check).
  SAP Notes: Check for any SAP Notes related to the error message OA685, as there may be specific patches or updates that address known issues.
  Documentation: Review the SAP Help Portal for detailed documentation on configuring document management and related areas.
  
  By following these steps, you should be able to identify and resolve the issue related to the OA685 error message in SAP.