How To Fix OA685 - Document area & is not active. Check the Customizing.

OA685 - Overview

• Message type: E = Error

• Message class: OA - SAP ArchiveLink: Messages for SAP ArchiveLink

• Message number: 685

• Message text: Document area & is not active. Check the Customizing.

What causes this issue?

The query class that has been maintained for the document area in
Customizing cannot be instanced, and therefore cannot be further
processed.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check the query class for the document area in Document Finder
Customizing.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message OA685 - Document area & is not active. Check the Customizing. ?

  The SAP error message OA685 indicates that a specific document area is not active in the system. This typically occurs when you are trying to perform an operation related to document management, such as creating or processing documents, and the system cannot find the necessary configuration for the specified document area.
  
  Cause:
  
  Inactive Document Area: The document area you are trying to use is not activated in the system. This can happen if the document area has not been configured properly in the Customizing settings.
  Missing Configuration: The necessary settings for the document area may not have been maintained in the SAP Customizing settings.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access the document area.
  
  
  Solution:
  To resolve the OA685 error, follow these steps:
  
  
  Check Document Area Configuration:
  
  Go to the SAP Customizing Implementation Guide (IMG) by using transaction code SPRO.
  Navigate to the relevant section for Document Management System (DMS) or the specific