How To Fix OA168 - Event not generated (creator work item & <> receiver work item &)

SAP Error Message - Details

• Message type: E = Error

• Message class: OA - SAP ArchiveLink: Messages for SAP ArchiveLink

• Message number: 168

• Message text: Event not generated (creator work item & <> receiver work item &)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message OA168 - Event not generated (creator work item & <> receiver work item &) ?

  The SAP error message OA168, which states "Event not generated (creator work item & <> receiver work item &)," typically occurs in the context of workflow processing in SAP. This error indicates that an event that is supposed to trigger a workflow has not been generated correctly, which can lead to issues in the workflow execution.
  Causes:
  
  Missing Event Trigger: The event that is supposed to trigger the workflow may not have been triggered due to incorrect configuration or missing data.
  Incorrect Workflow Configuration: The workflow might not be set up correctly, leading to issues in event generation.
  Authorization Issues: The user or system may not have the necessary authorizations to trigger the event.
  System Errors: There could be underlying system issues or bugs that prevent the event from being generated.
  Inconsistent Data: Data inconsistencies or missing information in the work items can lead to this error.
  
  Solutions:
  
  Check Event Configuration: Review the configuration of the workflow and ensure that the events are correctly defined and linked to the appropriate actions.
  Review Workflow Logs: Use transaction codes like SWI1 (Work Item Selection) or SWI2_DIAG (Workflow Diagnosis) to analyze the workflow logs and identify any issues.
  Check Authorizations: Ensure that the user or system has the necessary authorizations to trigger the event.
  Debugging: If you have access to debugging tools, you can debug the workflow to see where the event generation is failing.
  Recreate the Work Item: If the work item is corrupted or incomplete, consider recreating it to see if that resolves the issue.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error or provide patches or updates.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SWI1, SWI2_DIAG, and SWU3 (Workflow Customizing).
  SAP Documentation: Refer to SAP Help documentation for detailed information on workflow management and event handling.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  
  If the problem persists after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance.