How To Fix OA170 - Work item & was created

SAP Error Message - Details

• Message type: E = Error

• Message class: OA - SAP ArchiveLink: Messages for SAP ArchiveLink

• Message number: 170

• Message text: Work item & was created

What causes this issue?

Information that a work item was created.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message OA170 - Work item & was created ?

  The SAP error message OA170, which states "Work item & was created," typically indicates that a work item has been generated in the SAP system, often as part of a workflow process. This message is not necessarily an error but rather an informational message indicating that a work item has been created for a user or a process.
  Cause:
  
  Workflow Triggered: The message is usually triggered when a workflow is initiated, and a work item is created for a user to take action on.
  Business Process: It can occur in various business processes, such as purchase requisitions, approvals, or other tasks that require user intervention.
  System Configuration: The creation of work items is often a result of specific configurations in the SAP system related to workflows.
  
  Solution:
  
  Check the Work Item: Review the work item in the SAP Business Workplace (transaction code SBWP) or through the relevant workflow monitoring tools. This will help you understand what action is required.
  Complete the Task: If the work item requires user action, complete the necessary steps to resolve the task associated with the work item.
  Workflow Monitoring: Use transaction codes like SWI1 (Work Item Selection) or SWI2_FREQ (Work Item Overview) to monitor and manage work items and workflows.
  Consult Documentation: Refer to the SAP documentation or your organization's workflow documentation to understand the specific business process and actions required.
  Contact Support: If the work item is unexpected or if there are issues with the workflow, consider reaching out to your SAP support team or administrator for further assistance.
  
  Related Information:
  
  Workflow Configuration: Understanding how workflows are configured in your SAP system can help in troubleshooting and managing work items effectively.
  User Roles: Ensure that the user assigned to the work item has the necessary permissions to complete the task.
  SAP Notes: Check for any relevant SAP Notes that might address specific issues related to workflows and work items.
  Training: Consider training for users on how to handle work items and workflows in SAP to improve efficiency and understanding.
  
  In summary, the OA170 message is an informational message indicating that a work item has been created, and the next steps involve reviewing and acting on that work item as per the business process requirements.