How To Fix O9852 - Exchange goods receipt posting failed.Please contact system administrator


SAP Error Message - Details

  • Message type: E = Error

  • Message class: O9 - IS-Oil: TD - Scheduling, loading, delivery confirmation

  • Message number: 852

  • Message text: Exchange goods receipt posting failed.Please contact system administrator

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message O9852 - Exchange goods receipt posting failed.Please contact system administrator ?

    The SAP error message O9852, which states "Exchange goods receipt posting failed. Please contact system administrator," typically occurs during the process of posting a goods receipt in the SAP system. This error can arise due to various reasons, and understanding the cause is essential for finding a solution. Here are some common causes, potential solutions, and related information:

    Causes:

    1. Configuration Issues: There may be incorrect or incomplete configuration settings in the system related to the materials management (MM) module or the specific transaction being executed.

    2. Authorization Problems: The user may not have the necessary authorizations to perform the goods receipt posting.

    3. Data Inconsistencies: There could be inconsistencies in the data being processed, such as missing or incorrect information in the purchase order, material master, or vendor master.

    4. System Errors: There may be underlying system errors or issues with the database that prevent the posting from being completed.

    5. Custom Code or Enhancements: If there are custom developments or enhancements in the system, they may interfere with the standard goods receipt process.

    Solutions:

    1. Check Configuration: Review the configuration settings in the SAP system related to the materials management module. Ensure that all necessary settings are correctly configured.

    2. Review Authorizations: Verify that the user has the appropriate authorizations to perform the goods receipt posting. This can be done by checking the user's role and authorization objects.

    3. Validate Data: Check the data being used for the goods receipt. Ensure that the purchase order, material master, and vendor master data are complete and accurate.

    4. Analyze System Logs: Use transaction codes like SLG1 (Application Log) or ST22 (Dump Analysis) to check for any system logs or dumps that may provide more information about the error.

    5. Consult with Technical Team: If the issue persists, it may be necessary to involve the technical team or SAP Basis team to investigate any underlying system issues or database problems.

    6. Check for Custom Code: If there are any custom enhancements or user exits related to the goods receipt process, review them to ensure they are not causing the error.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as MIGO (Goods Movement) and MB01 (Goods Receipt) to troubleshoot the process.
    • SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
    • Documentation: Review SAP documentation related to goods receipt processes and error handling in the MM module for further insights.

    If the issue cannot be resolved through these steps, it is advisable to escalate the matter to your SAP support team or SAP consultants for further assistance.

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