How To Fix O9809 - Error during update of output determination


SAP Error Message - Details

  • Message type: E = Error

  • Message class: O9 - IS-Oil: TD - Scheduling, loading, delivery confirmation

  • Message number: 809

  • Message text: Error during update of output determination

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message O9809 - Error during update of output determination ?

    The SAP error message O9809, which indicates "Error during update of output determination," typically occurs during the output determination process in SAP, particularly when trying to generate output (like print documents, emails, etc.) for sales orders, purchase orders, or other documents. This error can arise due to various reasons, including configuration issues, data inconsistencies, or system errors.

    Causes of O9809 Error

    1. Configuration Issues: Incorrect or incomplete configuration in the output determination settings can lead to this error. This includes issues with output types, access sequences, or condition records.

    2. Missing or Incorrect Data: If the necessary data for output determination is missing or incorrect (e.g., missing partner functions, incorrect document status), the system may fail to process the output.

    3. Authorization Issues: Lack of proper authorizations for the user trying to execute the output determination can also lead to this error.

    4. Program Errors: Bugs or issues in the underlying ABAP code or custom enhancements can cause the output determination process to fail.

    5. System Performance Issues: If the system is under heavy load or if there are performance issues, it may lead to timeouts or failures in processing output determination.

    Solutions to O9809 Error

    1. Check Configuration:

      • Review the output determination configuration in transaction codes like NACE (for output types) or the relevant customizing transactions for your document type.
      • Ensure that the output type is correctly assigned to the document and that the access sequence is properly defined.
    2. Verify Data:

      • Check the document for completeness. Ensure that all required fields are filled and that the document is in a status that allows output processing.
      • Look for any missing partner functions or other critical data.
    3. Review Authorizations:

      • Ensure that the user has the necessary authorizations to execute the output determination process. Check roles and profiles assigned to the user.
    4. Debugging:

      • If you have access to debugging tools, you can analyze the program flow to identify where the error occurs. This may require the help of an ABAP developer.
    5. Check for Notes and Patches:

      • Look for SAP Notes related to the O9809 error. Sometimes, SAP releases patches or notes that address specific issues related to output determination.
    6. System Performance:

      • Monitor system performance and check for any issues that might be causing delays or timeouts. If necessary, consult with your Basis team to optimize system performance.
    7. Consult SAP Support:

      • If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any relevant logs or screenshots.

    Related Information

    • Transaction Codes: NACE (Output Types), ME23N (Display Purchase Order), VA03 (Display Sales Order), etc.
    • SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address specific issues related to output determination.
    • Documentation: Review SAP Help documentation for output determination to ensure that all necessary steps and configurations are correctly implemented.

    By following these steps, you should be able to diagnose and resolve the O9809 error in SAP.

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