How To Fix O9756 - Document &1 &2 &3 not loaded/selected => status partially confirmed

SAP Error Message - Details

• Message type: E = Error

• Message class: O9 - IS-Oil: TD - Scheduling, loading, delivery confirmation

• Message number: 756

• Message text: Document &1 &2 &3 not loaded/selected => status partially confirmed

What causes this issue?

Although all items have a discharge quantity the delivery has not been
completely confirmed. That can have serveral reasons.
There is a document item relevant for loading but no loading took
place.
The delivery date for the document is different to the selected
delivery date for the vehicle. Pls see all that dates on the document
overview screen. The system only confirmes deliveries (body of that
screen) which have the same delivery date as the one selected as
default and for gains/losses (header part of that screen).

System Response

The system confirmes the rest of the current discharge but does not
close the vehicle. Its status will be partially confirmed (5).

How to fix this error?

Confirm the loaded quantity. If there is no load remove the document
from the shipment (if no other items were loaded) or set the loaded
quantity to 0. Then repeat delivery confirmation and close vehicle.
If postings should take place on different delivery/posting dates pls
confirm per date. The date can be selected on the entry or the document
overview screen.
If the are different vehicles in place a delivery must pass the checks
for all vehicles before completion

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message O9756 - Document &1 &2 &3 not loaded/selected => status partially confirmed ?

  The SAP error message O9756 indicates that a document (such as a purchase order, sales order, or delivery) has not been fully loaded or selected, and its status is marked as "partially confirmed." This typically occurs in the context of logistics and supply chain processes, particularly when dealing with confirmations of goods movements or order processing.
  Cause:
  
  Partial Confirmation: The document has been partially confirmed, meaning that some items or quantities have been processed, but not all.
  Missing Data: There may be missing or incomplete data in the document that prevents it from being fully processed.
  System Configuration: There could be configuration issues in the SAP system that affect how documents are processed and confirmed.
  User Authorization: The user may not have the necessary authorizations to fully confirm the document.
  Document Status: The document may be in a status that does not allow for full confirmation (e.g., it may be blocked or in a pending state).
  
  Solution:
  
  Check Document Status: Review the status of the document in question. Ensure that all items are available and that the document is not blocked or in a pending state.
  Complete Missing Data: If there are missing items or quantities, complete the necessary data to allow for full confirmation.
  Review Configuration: Check the configuration settings in the SAP system related to document processing and confirmations. Ensure that they are set up correctly.
  User Authorization: Verify that the user attempting to confirm the document has the necessary authorizations. If not, contact your SAP security team to obtain the required access.
  Reprocess the Document: If the document is partially confirmed, you may need to reprocess it to ensure that all items are confirmed correctly.
  Consult SAP Notes: Look for any relevant SAP Notes or documentation that may address this specific error message. SAP frequently updates its knowledge base with solutions to common issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ME23N (Display Purchase Order), VL03N (Display Outbound Delivery), or CO15 (Enter Production Order Confirmation) depending on the context of the document.
  SAP Support: If the issue persists, consider reaching out to SAP support for further assistance, especially if it appears to be a system-wide issue.
  Documentation: Review SAP documentation related to the specific module you are working with (e.g., MM, SD, PP) for more detailed troubleshooting steps.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.