How To Fix O9756 - Document &1 &2 &3 not loaded/selected => status partially confirmed


O9756 - Overview

  • Message type: E = Error

  • Message class: O9 - IS-Oil: TD - Scheduling, loading, delivery confirmation

  • Message number: 756

  • Message text: Document &1 &2 &3 not loaded/selected => status partially confirmed

  • Show details Hide details
  • What causes this issue?

    Although all items have a discharge quantity the delivery has not been
    completely confirmed. That can have serveral reasons.
    There is a document item relevant for loading but no loading took
    place.
    The delivery date for the document is different to the selected
    delivery date for the vehicle. Pls see all that dates on the document
    overview screen. The system only confirmes deliveries (body of that
    screen) which have the same delivery date as the one selected as
    default and for gains/losses (header part of that screen).

    System Response

    The system confirmes the rest of the current discharge but does not
    close the vehicle. Its status will be partially confirmed (5).

    How to fix this error?

    Confirm the loaded quantity. If there is no load remove the document
    from the shipment (if no other items were loaded) or set the loaded
    quantity to 0. Then repeat delivery confirmation and close vehicle.
    If postings should take place on different delivery/posting dates pls
    confirm per date. The date can be selected on the entry or the document
    overview screen.
    If the are different vehicles in place a delivery must pass the checks
    for all vehicles before completion

    Error message extract from SAP system. Copyright SAP SE.


O9756 - Details

  • The SAP error message O9756 indicates that a document (such as a purchase order, sales order, or delivery) has not been fully loaded or selected, and its status is marked as "partially confirmed." This typically occurs in the context of logistics and supply chain processes, particularly when dealing with confirmations of goods movements or order processing.
    
    Cause: Partial Confirmation: The document has been partially confirmed, meaning that some items or quantities have been processed, but not all. Missing Data: There may be missing or incomplete data in the document that prevents it from being fully processed. System Configuration: There could be configuration issues in the SAP system that affect how documents are processed and confirmed. User Authorization: The user may not have the necessary authorizations to fully confirm the document. Document Status: The document may be in a status that does not allow for full confirmation (e.g., it may be blocked or in a pending state).
    Solution: Check

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