How To Fix O9755 - Document &1 &2 &3 not loaded/selected => status partially confirmed

SAP Error Message - Details

• Message type: E = Error

• Message class: O9 - IS-Oil: TD - Scheduling, loading, delivery confirmation

• Message number: 755

• Message text: Document &1 &2 &3 not loaded/selected => status partially confirmed

What causes this issue?

Although all items have a discharge quantity the delivery has not been
completely confirmed. That can have serveral reasons.
There is a document item relevant for loading but no loading took
place.
The delivery date for the document is different to the selected
delivery date for the vehicle. Pls see all that dates on the document
overview screen. The system only confirmes deliveries (body of that
screen) which have the same delivery date as the one selected as
default and for gains/losses (header part of that screen).

System Response

The system confirmes the rest of the current discharge but does not
close the vehicle. Its status will be partially confirmed (5).

How to fix this error?

Confirm the loaded quantity. If there is no load remove the document
from the shipment (if no other items were loaded) or set the loaded
quantity to 0. Then repeat delivery confirmation and close vehicle.
If postings should take place on different delivery/posting dates pls
confirm per date. The date can be selected on the entry or the document
overview screen.
If the are different vehicles in place a delivery must pass the checks
for all vehicles before completion.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message O9755 - Document &1 &2 &3 not loaded/selected => status partially confirmed ?

  The SAP error message O9755 indicates that a document (such as a purchase order, sales order, or production order) is not fully loaded or selected, and its status is partially confirmed. This can occur in various SAP modules, particularly in logistics and production environments.
  Cause:
  
  Partial Confirmation: The document has been partially confirmed, meaning that some of the items or quantities have been processed, but not all.
  Missing Data: There may be missing or incomplete data in the document that prevents it from being fully loaded or selected.
  Status Issues: The document may be in a status that does not allow for further processing, such as being locked or in a pending state.
  Configuration Issues: There may be configuration settings in the system that affect how documents are processed and confirmed.
  
  Solution:
  
  Check Document Status: Review the status of the document in question. Ensure that all required items have been confirmed and that the document is not in a locked state.
  Complete Confirmation: If the document is partially confirmed, complete the confirmation process for the remaining items or quantities.
  Review Data: Check for any missing or incorrect data in the document. Ensure that all necessary fields are filled out correctly.
  Transaction Logs: Look at transaction logs or change logs to identify any recent changes that may have affected the document's status.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance related to the document type you are working with.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP experts for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that can help you view or edit the document, such as ME23N (Display Purchase Order), CO03 (Display Production Order), etc.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide specific fixes or patches.
  User Authorizations: Ensure that you have the necessary authorizations to view and modify the document in question.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the O9755 error message in SAP.