How To Fix O9703 - Meter start reading equals end reading. That is not allowed

SAP Error Message - Details

• Message type: E = Error

• Message class: O9 - IS-Oil: TD - Scheduling, loading, delivery confirmation

• Message number: 703

• Message text: Meter start reading equals end reading. That is not allowed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message O9703 - Meter start reading equals end reading. That is not allowed ?

  The SAP error message O9703 ("Meter start reading equals end reading. That is not allowed") typically occurs in the context of utility billing or meter reading processes within SAP IS-U (Industry Solution for Utilities). This error indicates that the start reading and end reading for a meter are the same, which is not permissible for the calculation of consumption or billing.
  Cause:
  
  Data Entry Error: The most common cause is a data entry mistake where the same reading is entered for both the start and end readings.
  System Configuration: There may be issues with the configuration of the meter reading process or the way readings are being captured.
  Meter Reading Process: If the meter reading process is not correctly followed, it can lead to this error. For example, if a reading is not updated properly in the system.
  
  Solution:
  
  Check Meter Readings: Verify the meter readings entered in the system. Ensure that the start reading and end reading are different. If they are the same, correct the readings.
  Review Meter Reading Process: Ensure that the process for capturing and entering meter readings is being followed correctly. This includes checking the procedures for taking readings and entering them into the system.
  Configuration Review: If the issue persists, review the configuration settings in SAP IS-U related to meter readings. Ensure that the settings allow for proper handling of readings.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling meter readings and resolving related errors.
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with SAP experts for further assistance.
  
  Related Information:
  
  SAP IS-U Documentation: Check the official SAP documentation for IS-U for detailed information on meter reading processes and error handling.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP IS-U, such as those for entering meter readings (e.g., EL31 for entering meter readings).
  User Forums and Communities: Engage with SAP user communities or forums where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.