How To Fix O9702 - Enter start reading or/and end reading

SAP Error Message - Details

• Message type: E = Error

• Message class: O9 - IS-Oil: TD - Scheduling, loading, delivery confirmation

• Message number: 702

• Message text: Enter start reading or/and end reading

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message O9702 - Enter start reading or/and end reading ?

  The SAP error message O9702, which states "Enter start reading or/and end reading," typically occurs in the context of utility billing or meter reading processes within SAP IS-U (Industry Solution for Utilities). This error indicates that the system requires either a start reading, an end reading, or both to proceed with the transaction.
  Cause:
  
  Missing Readings: The most common cause of this error is that the user has not entered the required meter readings (either start or end readings) in the relevant fields.
  Incorrect Transaction: The transaction being executed may require readings that have not been provided or are not applicable.
  Data Entry Error: There may be a data entry error where the readings were supposed to be entered but were overlooked.
  
  Solution:
  
  Enter Readings: Ensure that you enter both the start and end readings in the appropriate fields. If only one is required, make sure at least that one is filled in.
  Check Transaction Type: Verify that you are using the correct transaction for the operation you are trying to perform. Some transactions may require specific readings.
  Review Input Fields: Double-check the input fields for any formatting issues or errors that may prevent the readings from being recognized by the system.
  Consult Documentation: Refer to the SAP documentation or user manuals for the specific transaction you are using to ensure you are following the correct procedure.
  User Authorization: Ensure that you have the necessary permissions to enter readings in the system. Lack of authorization can sometimes lead to unexpected errors.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its system, and there may be specific notes addressing this error.
  Transaction Codes: Familiarize yourself with the relevant transaction codes in SAP IS-U that deal with meter readings, such as EL31 (Enter Meter Reading) or EL30 (Display Meter Reading).
  Training: If you are new to SAP IS-U, consider undergoing training or reviewing training materials to better understand how to handle meter readings and related transactions.
  
  If the issue persists after trying the above solutions, it may be beneficial to contact your SAP support team or consult with an SAP expert for further assistance.