How To Fix O9397 - Customising forbids changing of storage location &1 / batch &2 for &3 &4

SAP Error Message - Details

• Message type: E = Error

• Message class: O9 - IS-Oil: TD - Scheduling, loading, delivery confirmation

• Message number: 397

• Message text: Customising forbids changing of storage location &1 / batch &2 for &3 &4

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message O9397 - Customising forbids changing of storage location &1 / batch &2 for &3 &4 ?

  The SAP error message O9397 indicates that there is a restriction in the system that prevents changes to the storage location and batch for a specific material. This error typically arises in scenarios involving inventory management, goods movements, or material master data changes.
  Cause:
  The error message O9397 is triggered due to the following reasons:
  
  Customizing Settings: The system configuration (customizing) has been set up to restrict changes to certain fields, such as storage location and batch, for specific materials or under certain conditions.
  Material Status: The material may have a status that prohibits changes, such as being locked for inventory management or being in a specific phase of a process.
  Batch Management: If batch management is enabled for the material, there may be restrictions on changing the batch or storage location once certain transactions have been executed.
  Document Flow: There may be existing documents (like purchase orders, sales orders, or stock transfers) that reference the material, preventing changes to its storage location or batch.
  
  Solution:
  To resolve the error O9397, consider the following steps:
  
  
  Check Customizing Settings: Review the customizing settings in the SAP system to see if there are specific restrictions in place for the material type or storage location. You may need to consult with your SAP configuration team to adjust these settings if necessary.
  
  
  Review Material Status: Check the status of the material in the material master. If the material is blocked or has a status that restricts changes, you may need to change its status or unlock it.
  
  
  Analyze Document Flow: Investigate if there are any open documents that reference the material. If there are, you may need to complete or cancel those documents before making changes to the storage location or batch.
  
  
  Consult SAP Notes: Look for relevant SAP Notes that may address this specific error message. SAP frequently updates its knowledge base with solutions for common issues.
  
  
  User Authorization: Ensure that the user attempting to make the changes has the necessary authorizations to modify the storage location and batch for the material.
  
  
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like MM02 (Change Material) or MB1A (Goods Withdrawal) to attempt the changes.
  Batch Management: Familiarize yourself with batch management settings in SAP, especially if your organization uses batch tracking for materials.
  Material Master Data: Understanding the structure and fields in the material master can help in diagnosing issues related to material changes.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.