How To Fix O9396 - Internal error reading Table &1/&2. Please contact the syst.administrator

SAP Error Message - Details

• Message type: E = Error

• Message class: O9 - IS-Oil: TD - Scheduling, loading, delivery confirmation

• Message number: 396

• Message text: Internal error reading Table &1/&2. Please contact the syst.administrator

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message O9396 - Internal error reading Table &1/&2. Please contact the syst.administrator ?

  The SAP error message O9396, which states "Internal error reading Table &1/&2. Please contact the syst.administrator," typically indicates that there is an issue with accessing a specific database table in the SAP system. This error can arise due to various reasons, including:
  Causes:
  
  Database Corruption: The table in question may be corrupted or have inconsistencies in the database.
  Authorization Issues: The user may not have the necessary permissions to access the specified table.
  System Configuration Issues: There may be configuration problems within the SAP system that prevent proper access to the table.
  Transport Issues: If the table was recently transported from another system, there may have been issues during the transport process.
  Database Locking: The table may be locked by another process, preventing access.
  Software Bugs: There may be bugs in the SAP software that lead to this error.
  
  Solutions:
  
  Check Database Integrity: Use database tools to check for corruption or inconsistencies in the database. If corruption is found, you may need to restore from a backup or run repair utilities.
  Review Authorizations: Ensure that the user encountering the error has the necessary authorizations to access the table. This can be checked in transaction SU53 or SUIM.
  Check System Logs: Review the system logs (transaction SM21) for any related error messages that could provide more context about the issue.
  Restart the Application Server: Sometimes, simply restarting the application server can resolve temporary issues.
  Check for Locks: Use transaction SM12 to check for any locks on the table and release them if necessary.
  Contact SAP Support: If the issue persists, it may be necessary to contact SAP support for further assistance, especially if it appears to be a bug or a deeper system issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM21 (System Log), SU53 (Authorization Check), SM12 (Lock Entries), and ST22 (Dump Analysis) to diagnose the issue.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide patches.
  System Administrator: Involve your system administrator or BASIS team, as they will have the necessary access and tools to investigate and resolve database-related issues.
  
  If you encounter this error, it is advisable to document the steps taken and any relevant details before reaching out to your system administrator or SAP support for further assistance.