How To Fix O9064 - The load-relevant indicator cannot be reset for document &


SAP Error Message - Details

  • Message type: E = Error

  • Message class: O9 - IS-Oil: TD - Scheduling, loading, delivery confirmation

  • Message number: 064

  • Message text: The load-relevant indicator cannot be reset for document &

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message O9064 - The load-relevant indicator cannot be reset for document & ?

    The SAP error message O9064, which states "The load-relevant indicator cannot be reset for document &," typically occurs in the context of logistics and inventory management when there is an attempt to reset the load-relevant indicator for a document that is not eligible for such an action. This error can arise in various scenarios, such as during the processing of delivery documents, transportation planning, or when dealing with load management in SAP.

    Causes:

    1. Document Status: The document may be in a status that does not allow for the load-relevant indicator to be reset. For example, if the document has already been processed or completed, the system may prevent changes to its load-relevant status.
    2. Dependencies: There may be dependencies or linked documents that are preventing the reset. For instance, if the document is part of a larger process or has been referenced in subsequent transactions, it may be locked for changes.
    3. Configuration Issues: There could be configuration settings in the SAP system that restrict the ability to reset the load-relevant indicator for certain types of documents or under specific conditions.
    4. User Authorizations: The user attempting to reset the indicator may not have the necessary authorizations to perform this action.

    Solutions:

    1. Check Document Status: Review the status of the document in question. If it is completed or in a locked state, you may need to take additional steps to unlock or reverse the document before attempting to reset the indicator.
    2. Review Dependencies: Investigate any linked documents or processes that may be affecting the ability to reset the load-relevant indicator. Ensure that all related documents are in a state that allows for changes.
    3. Configuration Review: Consult with your SAP configuration team to review the settings related to load management and document processing. They may need to adjust settings to allow for the reset under certain conditions.
    4. User Authorization Check: Ensure that the user has the appropriate authorizations to perform the reset action. If not, the user may need to request additional permissions from their SAP security team.
    5. Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or updates that may address this specific error message. There may be patches or updates that resolve known issues related to this error.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as VL02N (Change Outbound Delivery), VL03N (Display Outbound Delivery), or others related to the document type you are working with.
    • SAP Documentation: Review SAP documentation related to load management and document processing for best practices and guidelines.
    • Support Community: Engage with the SAP Community or forums where other users may have encountered similar issues and can provide insights or solutions.

    If the issue persists after trying the above solutions, it may be beneficial to escalate the matter to your SAP support team or consult with SAP directly for further assistance.

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