How To Fix O8621 - Update Table OIGSVMQ key &1 failed (RC = &2)

SAP Error Message - Details

• Message type: E = Error

• Message class: O8 - IS-Oil: TD Transportation and Distribution

• Message number: 621

• Message text: Update Table OIGSVMQ key &1 failed (RC = &2)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message O8621 - Update Table OIGSVMQ key &1 failed (RC = &2) ?

  The SAP error message O8621 indicates that there was a failure in updating the table OIGSVMQ, which is related to the SAP system's handling of certain data. The message provides two key pieces of information: the key that failed to update (represented by &1) and the return code (RC) that indicates the nature of the failure (represented by &2).
  Cause:
  The error can be caused by several factors, including but not limited to:
  
  Data Integrity Issues: The data being written to the table may violate constraints, such as primary key or foreign key constraints.
  Locking Issues: The table may be locked by another transaction, preventing the update from being executed.
  Authorization Issues: The user executing the update may not have the necessary authorizations to modify the table.
  Database Issues: There may be underlying database issues, such as connectivity problems or corruption in the database.
  Custom Code: If there is custom code (e.g., user exits, BAdIs) that modifies the behavior of the update, it may be causing the failure.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  Check the Return Code (RC): Analyze the return code provided in the error message. Different return codes indicate different issues, and understanding the specific code can help pinpoint the problem.
  Review the Key: Look at the key (&1) mentioned in the error message to understand which specific record is causing the issue.
  Check for Locks: Use transaction codes like SM12 to check for locks on the table OIGSVMQ. If there are locks, you may need to wait for them to be released or resolve the locking issue.
  Validate Data: Ensure that the data being written to the table meets all constraints and is valid. Check for any inconsistencies or violations.
  Authorization Check: Verify that the user has the necessary authorizations to perform the update on the table.
  Database Health: Check the health of the database. Look for any connectivity issues or errors in the database logs.
  Debugging: If the issue persists, consider debugging the relevant code or transaction to identify where the failure occurs.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE11 (Data Dictionary), SE16 (Data Browser), and SM21 (System Log) to investigate further.
  SAP Notes: Search for SAP Notes related to the error message O8621 or the specific return code to see if there are known issues or patches available.
  Support: If you are unable to resolve the issue, consider reaching out to SAP support with detailed information about the error, including the return code and any relevant logs.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the SAP error message O8621.