How To Fix O8620 - Insert Table OIGSVMQ key &1 failed (RC = &2)

SAP Error Message - Details

• Message type: E = Error

• Message class: O8 - IS-Oil: TD Transportation and Distribution

• Message number: 620

• Message text: Insert Table OIGSVMQ key &1 failed (RC = &2)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message O8620 - Insert Table OIGSVMQ key &1 failed (RC = &2) ?

  The SAP error message O8620, which states "Insert Table OIGSVMQ key &1 failed (RC = &2)," typically indicates an issue with inserting a record into the database table OIGSVMQ. This table is often related to the SAP IS-U (Industry Solution for Utilities) module, specifically dealing with service management or similar functionalities.
  Possible Causes:
  
  Database Constraints: The insertion might be failing due to primary key or unique constraints. If the key value (&1) already exists in the table, the insert operation will fail.
  Data Type Mismatch: The data being inserted may not match the expected data types defined in the table schema.
  Authorization Issues: The user executing the operation may not have the necessary authorizations to perform insert operations on the table.
  Database Locking: The table or specific rows may be locked by another transaction, preventing the insert operation from completing.
  Corrupted Data: There may be issues with the data being inserted, such as null values in non-nullable fields or invalid references to other tables.
  
  Solutions:
  
  Check Existing Records: Verify if the key value (&1) already exists in the OIGSVMQ table. If it does, you may need to update the existing record instead of inserting a new one.
  Review Data Types: Ensure that the data being inserted matches the expected data types for each field in the OIGSVMQ table.
  Authorization Check: Confirm that the user has the necessary permissions to perform insert operations on the table.
  Check for Locks: Use transaction codes like SM12 to check for locks on the table. If there are locks, you may need to wait for the other transaction to complete or resolve the locking issue.
  Data Validation: Validate the data being inserted to ensure it meets all constraints and requirements of the table schema.
  
  Related Information:
  
  Transaction Codes: You can use transaction codes like SE11 (Data Dictionary) to view the structure of the OIGSVMQ table and check for constraints.
  Debugging: If you have access to debugging tools, you can set breakpoints in the relevant ABAP code to analyze the data being processed at the time of the error.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error or provide additional context.
  Logs: Review application logs (transaction SLG1) for more detailed error messages that might provide additional insights into the cause of the failure.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.