How To Fix O7492 - Error in start date/time - end date/time. Check the routine.

SAP Error Message - Details

• Message type: E = Error

• Message class: O7 - IS-Oil: MRN Marketing Retail Network messages

• Message number: 492

• Message text: Error in start date/time - end date/time. Check the routine.

What causes this issue?

An unspecified error occurred in the start date/time and end date/time
conversion routine.

System Response

Processing terminates for this check.

How to fix this error?

Check your input. If the date and time values seem OK (e.g. start date
and time is before end date and time, and entries are complete) you
should contact your system administrator.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message O7492 - Error in start date/time - end date/time. Check the routine. ?

  The SAP error message O7492, which states "Error in start date/time - end date/time. Check the routine," typically occurs in the context of scheduling or planning activities within SAP, particularly in modules like SAP Project System (PS) or SAP Production Planning (PP). This error indicates that there is an issue with the date and time settings in a scheduling routine, where the start date/time is not correctly aligned with the end date/time.
  Causes:
  
  Incorrect Date/Time Input: The start date/time may be set later than the end date/time, which is logically incorrect.
  Configuration Issues: There may be issues in the configuration of the scheduling routines or parameters that govern how dates and times are calculated.
  Data Entry Errors: Manual entry errors when inputting dates and times can lead to this error.
  Time Zone Differences: If the system is set to different time zones, it may cause discrepancies in date/time calculations.
  Routine Logic Errors: If there are custom routines or user exits involved in the scheduling process, there may be logical errors in the code that need to be addressed.
  
  Solutions:
  
  Check Date/Time Entries: Review the start and end date/time entries to ensure that the start date/time is earlier than the end date/time.
  Review Configuration: Check the configuration settings for the scheduling routines in the relevant SAP module. Ensure that all parameters are set correctly.
  Validate Custom Routines: If there are any custom routines or enhancements, review the code for logical errors that could lead to this issue.
  Use Standard Routines: If custom routines are causing issues, consider using standard SAP routines to see if the problem persists.
  Check Time Zones: Ensure that the time zone settings in the user profile and system settings are consistent and correct.
  Consult Documentation: Refer to SAP documentation or notes related to the specific module you are working with for any known issues or patches.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like CJ20N (Project Builder) or CO01 (Create Production Order) to access the relevant data and check the date/time settings.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Debugging: If you have access to debugging tools, you can trace the execution of the routine to identify where the error is occurring.
  
  If the issue persists after checking these areas, it may be beneficial to consult with your SAP support team or a technical consultant who can provide more in-depth analysis and assistance.