How To Fix O7461 - Additional information is not available for this partner type.

SAP Error Message - Details

• Message type: E = Error

• Message class: O7 - IS-Oil: MRN Marketing Retail Network messages

• Message number: 461

• Message text: Additional information is not available for this partner type.

What causes this issue?

You have asked to see more information about the business partner
referenced in the selected partner role assignment. Unfortunately,
the referenced business partner does not belong to a technical category
(e.g. customer 'sold-to', 'ship-to', vendor) for which more information
can be provided.

System Response

Request is cancelled.

How to fix this error?

If it is possible to call a transaction to view data about the
referenced business partner in your SAP system, you should contact your
system administrator and ask them to configure a path to this
transaction.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message O7461 - Additional information is not available for this partner type. ?

  The SAP error message O7461, which states "Additional information is not available for this partner type," typically occurs in the context of partner functions in SAP, particularly when dealing with business partner (BP) data or vendor/customer master data. This error indicates that the system is unable to retrieve or display additional information for a specific partner type due to missing or incomplete data.
  Causes:
  
  Missing Data: The partner type you are trying to access may not have been fully defined or lacks necessary information in the system.
  Configuration Issues: There may be configuration settings in the partner function or business partner settings that are not correctly set up.
  Authorization Issues: The user may not have the necessary authorizations to view the additional information for that partner type.
  Data Inconsistencies: There could be inconsistencies or errors in the underlying data that prevent the system from retrieving the required information.
  
  Solutions:
  
  Check Partner Data: Verify that the partner data is complete and correctly maintained. Ensure that all required fields for the partner type are filled out.
  Review Configuration: Check the configuration settings for the partner type in the relevant customizing transactions (e.g., SPRO). Ensure that the partner functions are correctly defined and linked to the appropriate business processes.
  Authorization Check: Ensure that the user has the necessary authorizations to access the partner information. This can be checked in the user roles and authorizations.
  Data Consistency Check: Run data consistency checks or reports to identify any inconsistencies in the partner data. You may need to correct any errors found.
  Consult Documentation: Refer to SAP documentation or help resources for specific details related to the partner type in question. This may provide insights into what additional information is expected.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like BP (Business Partner), XD01/XD02 (Customer Master), or MK01/MK02 (Vendor Master) to check and maintain partner data.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  By following these steps, you should be able to identify the cause of the O7461 error and implement a solution to resolve it.