How To Fix O5221 - Ship-to party restriction message type is missing.

SAP Error Message - Details

• Message type: E = Error

• Message class: O5 - IS-Oil: MCOE message pool

• Message number: 221

• Message text: Ship-to party restriction message type is missing.

What causes this issue?

No message type was entered after switching on the restriction for the
ship-to party field.

System Response

You must enter a message type.

How to fix this error?

Set the message type to 'E' for error mode, 'W' for warning mode, or
'I' for information mode. This determines the type of message used for
checking the contract restriction for the ship-to party field.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message O5221 - Ship-to party restriction message type is missing. ?

  The SAP error message O5221, which states "Ship-to party restriction message type is missing," typically occurs in the context of sales and distribution (SD) processes. This error indicates that there is a missing configuration or setup related to the ship-to party in the system.
  Cause:
  
  Missing Configuration: The error often arises when the system is unable to find the necessary message type configuration for the ship-to party in the relevant message control settings.
  Message Type Not Defined: The specific message type that is supposed to be used for the ship-to party may not be defined in the system.
  Inconsistent Data: There may be inconsistencies or missing data in the master data records for the ship-to party, such as customer master data or sales document settings.
  
  Solution:
  
  
  Check Message Control Configuration:
  
  Go to transaction code NACE (Message Control).
  Select the appropriate application area (e.g., Sales and Distribution).
  Check if the message type for the ship-to party is defined and properly configured.
  If it is missing, you may need to create or adjust the message type settings.
  
  
  
  Define Message Type:
  
  If the message type is not defined, you can create it by following the steps in the NACE transaction.
  Ensure that the message type is linked to the correct output type and that the necessary conditions are set.
  
  
  
  Review Customer Master Data:
  
  Check the customer master data for the ship-to party to ensure that all required fields are filled out correctly.
  Use transaction code XD03 to display the customer master data and verify the ship-to party details.
  
  
  
  Check Output Determination:
  
  Ensure that the output determination procedure is correctly set up for the sales document type you are working with.
  Verify that the output type for the ship-to party is included in the output determination procedure.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or consult with your SAP support team for specific guidance related to your system configuration.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  NACE - Message Control
  XD03 - Display Customer Master
  VA03 - Display Sales Order
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to access and modify the message control settings.
  
  If the issue persists after following these steps, it may be beneficial to engage with your SAP support team or consult with an SAP expert for further assistance.