How To Fix O5100 - External details pushbutton SYSTEM ERROR in transaction &

SAP Error Message - Details

• Message type: E = Error

• Message class: O5 - IS-Oil: MCOE message pool

• Message number: 100

• Message text: External details pushbutton SYSTEM ERROR in transaction &

What causes this issue?

Although the <ZK>External details</> pushbutton was selected, the logic
has determined an invalid transaction type (not create/change/display).

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Note the steps that caused this error and contact your system
administrator.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message O5100 - External details pushbutton SYSTEM ERROR in transaction & ?

  The SAP error message O5100, which states "External details pushbutton SYSTEM ERROR in transaction &," typically indicates that there is an issue with the external details functionality in a specific transaction. This error can arise due to various reasons, including configuration issues, missing authorizations, or problems with the underlying data.
  Possible Causes:
  
  Configuration Issues: The system may not be properly configured to handle external details for the specific transaction.
  Authorization Problems: The user may not have the necessary authorizations to access the external details.
  Data Issues: There may be inconsistencies or missing data in the records that the transaction is trying to access.
  System Bugs: There could be a bug in the SAP system or a specific transaction that is causing the error.
  Missing or Incorrect Customization: If the transaction has been customized, there may be issues with the custom code or settings.
  
  Solutions:
  
  Check Authorizations: Ensure that the user has the necessary authorizations to access the external details. This can be done by reviewing the user's roles and permissions.
  Review Configuration: Check the configuration settings for the transaction in question. Ensure that all necessary settings for external details are correctly configured.
  Data Validation: Validate the data being accessed by the transaction. Look for any inconsistencies or missing entries that could be causing the error.
  Check for Notes and Patches: Look for any SAP Notes or patches related to the error message. SAP frequently releases updates to fix known issues.
  Debugging: If you have access to debugging tools, you can try to debug the transaction to identify the exact point of failure.
  Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP Support for assistance. Provide them with the error message details and any relevant transaction information.
  
  Related Information:
  
  Transaction Codes: Identify the specific transaction code that is causing the error. This can help narrow down the issue.
  SAP Notes: Search the SAP Support Portal for any relevant notes that might address this specific error.
  System Logs: Check the system logs (transaction SLG1) for any additional error messages or warnings that could provide more context.
  User Forums: Consider checking SAP community forums or user groups for similar issues and potential solutions shared by other users.
  
  By following these steps, you should be able to diagnose and potentially resolve the O5100 error in your SAP system.