How To Fix O5102 - External details pushbutton SYSTEM ERROR - PF status &

SAP Error Message - Details

• Message type: E = Error

• Message class: O5 - IS-Oil: MCOE message pool

• Message number: 102

• Message text: External details pushbutton SYSTEM ERROR - PF status &

What causes this issue?

Although the <ZK>External details</> pushbutton was selected, the
logic has determined an invalid PF key status.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Note the steps you carried out that caused this error and contact your
system administrator.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message O5102 - External details pushbutton SYSTEM ERROR - PF status & ?

  The SAP error message O5102, which indicates a "SYSTEM ERROR - PF status &", typically occurs in the context of using the SAP GUI (Graphical User Interface) and is related to the function keys (PF keys) not being recognized or having an issue with their status. This can happen for various reasons, including configuration issues, user settings, or even temporary glitches in the SAP system.
  Causes:
  
  Configuration Issues: The SAP GUI might not be properly configured, leading to issues with the PF keys.
  User Profile Settings: The user profile may have incorrect settings or may not be properly set up.
  SAP GUI Version: There may be compatibility issues with the version of the SAP GUI being used.
  Temporary Glitches: Sometimes, temporary issues can cause the system to not recognize the PF keys correctly.
  System Updates: Recent updates or changes in the SAP system might have affected the PF key functionality.
  
  Solutions:
  
  
  Check SAP GUI Configuration:
  
  Ensure that the SAP GUI is properly configured. You can reset the GUI settings to default and see if that resolves the issue.
  
  
  
  User Profile Settings:
  
  Check the user profile settings in transaction SU01. Ensure that the user has the correct authorizations and settings.
  
  
  
  Update SAP GUI:
  
  Make sure you are using the latest version of the SAP GUI. If not, consider updating to the latest version.
  
  
  
  Clear Cache:
  
  Clear the SAP GUI cache. Sometimes, cached data can cause issues. You can do this by deleting the contents of the SAP GUI cache folder.
  
  
  
  Restart SAP GUI:
  
  Close and restart the SAP GUI. This can help resolve temporary glitches.
  
  
  
  Check for System Messages:
  
  Look for any system messages or logs that might provide more context about the error. You can check transaction SM21 for system logs.
  
  
  
  Contact SAP Support:
  
  If the issue persists, consider reaching out to SAP support for further assistance. They may have more specific insights based on the system configuration and version.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SU01 (User Maintenance), SM21 (System Log), and ST22 (Dump Analysis) for troubleshooting.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error.
  User Forums: Consider visiting SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to diagnose and potentially resolve the O5102 error in SAP.